The HIRD- USA · 2 days ago
Lead Content Moderator
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
$54K/yr - $54K/yr
3+ years expThe HIRD- USA is seeking a Lead Content Moderator who combines excellent leadership and content moderation skills. In this role, you will lead a team of content moderators to ensure user-generated content adheres to established guidelines and policies while implementing best practices for a safe online environment.
Staffing & Recruiting
Hiring Manager
David Taylor
Responsibilities
Strong knowledge of platform-specific algorithms, trends, and best practices
Optimizing scheduling, staffing and KPI tracking for improved performance
Generate Management Information System (MIS) reports and conducting trend analysis to drive productivity improvements
Mentor, coach, and monitor the performance of associates
Support training efforts and assess group training needs to ensure skill development
Confirm that team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Ensure that all company information which includes customer information are kept confidential and secured
Qualification
Required
Bachelors degree
Minimum 3 years experience in a leadership / management role with a proven track record of team success
Experience in leading a content moderation team
Ability to work under pressure and manage multiple tasks simultaneously
Strong leadership and organizational skills
Good understanding of project management principles
Proficient in Microsoft Office and other relevant software programs
Preferred
Excellent analytical and decision-making acumen
Company
The HIRD- USA
HIRD is a global powerhouse in talent acquisition and workforce solutions, redefining the recruitment landscape across India, the USA, Canada, UAE, and the Philippines.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase