NYS Office of Information Technology Services · 5 hours ago
Information Technology Specialist 2, QA/QC (NY HELPS)
The New York State Office of Information Technology Services (ITS) provides operational support for various applications across New York State Agencies. The Information Technology Specialist 2 will be responsible for providing QA/QC support, creating test plans, conducting various testing activities, and ensuring quality standards are met for the Department of Transportation.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
Responsibilities
Optimize and employ the best practice standards, processes and procedures, roles and responsibilities for QA/QC in support of DOT
Create and maintain comprehensive and well-organized test plans and test cases
Prioritize and execute test cases effectively, aligning with project timelines and risk assessments
Conduct a variety of testing activities, including functional, integration, and system testing, and support the coordination of performance testing
Identify, document, and track defects within the ALM system
Generate reports from the ALM system on defect trends, open defects, and other relevant metrics to communicate the quality status to stakeholders
Conduct thorough regression testing to ensure the stability of fixes and prevent regressions
Support User Acceptance Testing (UAT) by providing test data, guidance, and defect reporting assistance to users
Qualification
Required
A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science
A bachelor's or higher-level degree in any field and one year of experience in information technology
60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology
Two years of professional experience in information technology
Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14
Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, SG-18; OR in a title SG-16 or above deemed administrative under Section 52.6 of the Civil Service Law
This position is eligible for 55b/c designation and candidates are encouraged to apply
Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring
Fingerprinting and background check are required for employment with ITS
Benefits
Generous benefits package, worth 65% of salary, including:
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Eight (8) days of paid sick leave annually
Up to three (3) days of professional leave annually to participate in professional development
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
Funding
Current Stage
Late StageLeadership Team
Recent News
Government Technology US
2026-01-14
Government Technology US
2025-11-08
Government Technology US
2025-07-24
Company data provided by crunchbase