Data Center Technician-Night Shift, DCC Communities jobs in United States
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Amazon · 5 hours ago

Data Center Technician-Night Shift, DCC Communities

Amazon Data Services, Inc. is seeking Data Center Technicians to support their AWS global infrastructure. The role involves ensuring the availability and reliability of data center operations, including hardware installations, troubleshooting, and incident response.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer hardware troubleshootingData Center experienceNetwork design understandingTicketing system managementTechnical certificationWork prioritizationEffective communicationOrganizational skillsTeam collaboration

Required

High school or equivalent diploma
1+ years of computer/server hardware troubleshooting or related IT experience
Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred

Experience managing work and priorities through a ticketing system
Experience working in a Data Center environment
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase