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Palo Alto Networks · 6 hours ago

Principal IT Software Engineer

Santa Clara, CA

Full-time

Onsite

Senior Level, Lead/Staff

$167K/yr - $270K/yr

6+ years exp

Palo Alto Networks is dedicated to protecting our digital way of life through innovative technology. As a Principal IT Software Engineer, you will lead the design and development of multi-tiered, enterprise-grade systems focused on Generative AI, shaping the future of our digital landscape and enhancing Go-To-Market processes.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

Responsibilities

Lead the architecture and implementation of a Proxy-First "AI Gateway" and a unified API endpoint to abstract LLM complexities and centralize control

Design and implement comprehensive GenAI observability pipelines to track trace-level data, prompt inputs/outputs, and model latency for continuous improvement

Create and optimize architecture to intelligently route queries to cost-effective models, balancing performance and expense

Challenge the status quo by instituting innovative thinking, incorporating Agentic AI, and designing sophisticated Multi-Agent Systems and Agent-to-Agent (A2A) workflows

Apply GenAI to complex Go-To-Market (GTM) business logic, collaborating with stakeholders to automate critical workflows like customer support and entitlement platforms

Pioneer "LLM as a Judge" testing methodologies to automate quality assurance and ensure the correctness, tone, and helpfulness of system outputs

Build and maintain robust security guardrails, including detection mechanisms for PII, offensive content, and prompt injection attacks to protect model integrity

Qualification

PythonLarge Language ModelsGenAI systemsMulti-Agent systemsAgile/ScrumJavaNode.jsCollaborationProblem-solving

Required

Bachelor's degree with 10 years of related experience, or Master's degree with 6 years of related experience, or PhD with 3 years of related experience in Computer Science or a related field

Proven track record leading technical projects in Agile/Scrum environments for large-scale implementations with aggressive timelines

Expert-level proficiency in Python

Extensive knowledge in building modern applications using Large Language Models (LLMs) such as Llama 3, GPT-4, and Anthropic

Deep experience building and maintaining highly observable GenAI systems, including proficiency with tracing and evaluation tools (e.g., LangSmith, Arize, HoneyHive, or custom OpenTelemetry)

Preferred

Experience partnering with business stakeholders to design workflows for Go-To-Market (GTM), sales, or support operations

Deep experience with Multi-Agent systems, Agent-to-Agent (A2A) communication, and orchestration frameworks

Experience establishing 'Golden Datasets' for ground truth testing and performing comparative analysis across different models

Familiarity with Java or Node.js for enterprise integration

Benefits

Restricted stock units

Bonus

Company

Palo Alto Networks

Glassdoor4.1

Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

Founded in 2005

Santa Clara, California, USA

10001+ employees

http://www.paloaltonetworks.com

Funding

Current Stage

Public Company

Total Funding

$65M

Key Investors

Icon VenturesLehman HoldingsGlobespan Capital Partners

2012-07-20IPO

2008-11-03Series C· $10M

2008-08-18Series C· $27M

Leadership Team

Helmut Reisinger

CEO EMEA

Nikesh Arora

Chairman CEO

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Company data provided by crunchbase