who... a staffing company · 4 hours ago
Operations Manager
Alexandria, VA
Full-time
Hybrid
Senior Level
$90K/yr - $100K/yr
5+ years expWho Staffing is looking for an Operations Manager-Sales and Product Development for a full-time, direct hire opportunity with our client in Alexandria, VA. This pivotal role will drive operational excellence across their Sales Operations and Product Development functions, ensuring efficiency, scale, and cross-functional alignment.
ConsultingHuman ResourcesInformation TechnologySoftware
Hiring Manager
Donald Coleman
Responsibilities
Serve as the primary administrator and expert for the HubSpot CRM platform, ensuring data integrity, optimized workflows, and successful integration with other business systems
Manage and optimize the sales process lifecycle, including lead generation, pipeline management, forecasting, and reporting to support executive decision-making
Direct Sales and Service liaison is responsible for HubSpot Task creation and workflow processes allowing efficient interdepartmental interactions
Identify opportunities for system automation and implement solutions, including leveraging AI/Machine Learning tools, to enhance sales productivity, reduce manual effort, and improve data accuracy
Develop and maintain critical sales performance metrics and dashboards
Serve as Scrum Master for the product development lifecycle, supporting Agile processes and ensuring strong alignment between product strategy, delivery plans, and execution
Own and manage product and delivery governance within product management tools (Aha!) and Agile project management tools (Jira)
Facilitate effective planning, prioritization, and execution of product initiatives
Enable clear, consistent, and timely cross-functional communication between Product, Engineering, Sales, and Executive stakeholders
Qualification
Required
Minimum 5+ years of progressive experience working in an Operations role within a B2B technology company
Demonstrated experience operating in an Agile Scrum environment, leveraging product management and development tools (specifically Aha! and Jira) to plan, prioritize, and deliver high-quality product increments
Proven project management experience with the ability to manage multiple complex projects simultaneously (certification is a plus)
Exceptional written and verbal communication skills with the ability to clearly articulate complex operational concepts to technical and non-technical stakeholders, including executive leadership
Proficiency in designing and implementing system automation and familiarity with the application of AI/Machine Learning to improve business processes and operational efficiencies
Preferred
Experience working with SaaS (Software as a Service) and DaaS (Data as a Service) products
Experience working with Gong or other AI based sales operations tool
Experience reporting directly to or heavily supporting executive-level leadership (VP, SVP, C-suite)
Advanced data analysis and reporting skills using business intelligence tools
Company
who... a staffing company
WHO - a staffing company, was formed with one driving principle: People matter most. The people of an organization are its lifeblood.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gary Ditto
Founder/President
Recent News
2024-11-03
MarketScreener
2024-06-05
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