Insite US · 1 week ago
PA/Ops manager
New York, NY
Full-time
Onsite
Senior Level
5+ years expInsite US is a boutique, founder-led luxury events firm known for delivering bespoke, high-touch experiences for UHNW private clients. They are seeking an Operations Manager / Executive PA to act as the trusted right hand to leadership, managing day-to-day operations, event execution, and providing senior-level executive support.
Staffing & Recruiting
Hiring Manager
Sophie Lake
Responsibilities
Serve as a primary operational partner to the Founder and Executive Team
Manage day-to-day business operations, workflows, and priorities
Build, maintain, and refine internal processes to support growth
Oversee vendor relationships, contracts, timelines, and deliverables
Act as a key internal point of contact across projects and stakeholders
Lead logistical planning and execution for high-end, detail-driven events
Coordinate venues, vendors, production teams, and on-site staff
Develop and manage run-of-show documents, timelines, and operational plans
Be present on event days to manage execution and resolve issues in real time
Ensure all events are delivered seamlessly and to brand standard
Manage executive calendars, scheduling, and complex travel arrangements
Act as a gatekeeper and liaison for internal and external stakeholders
Anticipate needs and proactively handle issues before escalation
Handle sensitive and confidential information with discretion and professionalism
Support budgeting, invoicing, expense tracking, and vendor payments
Maintain contracts, client records, and operational documentation
Assist with reporting, project tracking, and internal communications
Qualification
Required
5+ years' experience in operations, events management, executive support, or a hybrid role
Exceptionally organized with strong attention to detail
Calm, resourceful, and decisive under pressure
Polished communicator with a strong client-facing presence
Highly discreet, trustworthy, and dependable
Comfortable working flexible hours as required by event schedules
Preferred
Background in luxury events, hospitality, lifestyle management, or premium service environments strongly preferred
Company
Insite US
We are the US's acknowledged market-leading public practice consultancy; with the largest team of experienced Consultants and Support staff; the biggest advertiser and the largest database.
Founded in 2015New York, NY, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase