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Cynet Systems · 6 days ago

Principle Trainer (Resolute HB/PB)

Raleigh, NC

Full-time

Onsite

Senior Level

Cynet Systems is seeking a Principle Trainer to design and develop training content for Epic. The role involves building instructional materials, facilitating classroom instruction, and providing support to learners and trainers.

EmploymentRecruitingStaffing Agency

Growth Opportunities

Responsibilities

Design, develop, and maintain role‐based training content for Epic using Microsoft Office and other tools

Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation

Incorporate stakeholder feedback to continuously improve training programs and administration processes

Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance

Assist with building, refreshing, and testing MST training environments; validate workflows and roles

Provide environmental support, troubleshooting, and coordination with technical teams

Co‐facilitate classroom instruction with other trainers; assist learners during hands‐on exercises

Prepare lessons, print materials, and set up rooms/environments prior to sessions

Present information clearly—both verbally and in writing—to diverse audiences

Follow up with trainees outside the classroom and offer additional support

Serve as an expert educator to state staff

Train-the-trainer: credential and coach additional classroom trainers as needed

Teach technical topics to staff and end users when required

Manage application assignments by prioritizing work, creating schedules, and adhering to timelines

Support curriculum and training development for third‐party applications as needed

Qualification

Epic training contentCurriculum developmentMicrosoft OfficeClassroom facilitationTechnical trainingStakeholder feedbackEnvironmental supportMentoring

Required