Massage Envy · 8 hours ago
Spa Director- Health/Dental/Vision Benefits and Bonus Program
Winter Park, FL
Full-time
Onsite
Entry, Mid Level
$42K/yr - $56K/yr
1+ years expMassage Envy is a community of caregivers committed to helping people feel their best, and they are seeking a Spa Director. The role involves leading a team to deliver an excellent client experience, managing daily operations, and fostering a positive workplace culture.
Health Wellness & Fitness
Responsibilities
Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day
Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them
Own the success of an all-star location where clients want to be, and service providers want to stay
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians)
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Qualification
Required
Prior background in management, marketing, sales, service or retail
Ability to motivate, coach, influence, and inspire others
Ability to set goals, prioritize work, analyze business performance, and delegate effectively
Problem-solving skills to think on their feet, bring people to compromise, and resolve conflict
Good interpersonal skills to build trust and confidence and develop positive relationships with employees, members, and guests
Preferred
College degree
Bachelor's degree
1 year of experience in Business Strategy & Management Occupations
Benefits
Health Insurance
Dental
Vision
FREE Life Insurance
Vacation Pay
Employee Loan Assistance Program at no interest
Free or Low cost services for Employees
Employee family member discounts
Company
Massage Envy
Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Haycock
Co-Founder
Paul Malek
Chief Financial Officer
Recent News
The Arizona Republic
2023-10-24
2023-10-02
2023-09-01
Company data provided by crunchbase