GiveDirectly · 7 hours ago
Senior Global Director of Country Operations
United States
Full-time
Remote
Senior Level, Lead/Staff
$145K/yr - $145K/yrGiveDirectly aims to reshape international giving by providing cash grants directly to the world’s poorest. The Global Director of Country Operations will oversee and strengthen the infrastructure and effectiveness of GiveDirectly’s country offices, ensuring compliance and operational excellence across various functions.
CharityFinancial ServicesMobile PaymentsNon ProfitPaymentsService Industry
Responsibilities
Strengthen Country Operations
Oversee financial management across country offices, both directly and via setting up the right mechanisms for CDs to better manage their country operating budgets ($150M+ per year across all country offices)
Ensure country offices are well-structured, compliant and able to deliver impact at scale, in partnership with CDs
Provide operational support to CDs across financial management, people/HR, compliance, procurement, administration, IT, security
Lead new country and project office setups, and responsible wind-downs
Facilitate evolution of country office organigrams and talent management systems to strengthen leadership and long-term sustainability
Ensure Global Standards & Compliance
Partner with GSS departments and CDs to embed global standards, systems and policies in country operations and adapt them for local context
Coordinate with Legal & Compliance to keep country registrations and statutory requirements up to date; support sourcing of legal counsel when needed
Develop and implement a compliance certification process for country offices, that clarifies CD’s accountabilities and provides assurance, through periodic verification, that county offices are meeting core operational and compliance standards
Run periodic spot checks to identify risks early and support CDs in addressing them
Coordinate with Global Shared Services (GSS)
Serve as primary contact for GSS functions (People, Compliance, Procurement, Corporate Audit, Security, IT, Risk)
Define and refine responsibilities and R&R between GSS and country offices
Facilitate cross-office information flow and best-practice sharing
Lead Risk & Crisis Management
Oversee risk monitoring and mitigation across countries. Manage and maintain cross country risk dashboard
Partner with GSS on ensuring CDs are monitoring and managing country-specific risks and maintaining a global risk register
Backstop, lead, or participate in crisis management
Facilitate a culture of proactive risk management across all country offices
Other Responsibilities
Join and represent Programs in regular GSS/country office coordination meetings
Lead or contribute to org-wide initiatives to advance and evolve country office management
Take on special initiatives and projects as assigned
Any other responsibilities as required
Example Deliverables
Design and implement an operational quality/compliance checklist across all country offices, via which CDs understand and certify country standards on an annual basis
New offices go live and old offices are sunsetted smoothly, compliantly, and within target timelines
Drive measurable improvements in country back office processes - in terms of speed, cost, and/or senior headspace required for run rate tasks
Synthesize and streamline our model for replicating and scaling operations at 85% budget efficiency (or higher) in key country contexts
Qualification
Required
Deep experience managing and maturing country offices, particularly in Sub-Saharan Africa
Comfort in a fast paced and changing environment that lacks predefined playbooks and requires 'figuring things out' where needed
Adept at financial and budget management
Strong risk management experience, including crisis management
Expertise in HR, compliance, procurement, corporate audit, risk, IT, and country registration processes
Strong cross-cultural communication, stakeholder management, and comfort with matrixed organizations
Proven ability to create clarity and structure within evolving systems that can work in diverse contexts
Demonstrated ability to make data-driven decisions
Highly analytical and able to grip the details of country office management for ongoing rigorous systems building and cross country oversight
Ability to get things done with limited resources and implement scalable solutions
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
Preferred
Knowledge about financial modeling
Experience and aptitude leveraging new technologies and AI to advance organizational and country office effectiveness
Familiarity with INGO standards, donor compliance, and internal controls
Additional Language Preferences: French, Portuguese, or Swahili
Benefits
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Flexible paid time off
Allowances for desk set-up and learning and development
Company
GiveDirectly
GiveDirectly is a nonprofit organization.
Founded in 2008
501-1000 employees
H1B Sponsorship
GiveDirectly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
GitLab FoundationOmiseGO
2025-01-30Grant
2018-03-28Grant· $1M
Leadership Team
Paul Niehaus
Co-founder & director
Recent News
Business Insider
2025-11-24
Company data provided by crunchbase