OK International, a Dover Company · 6 hours ago
Quality Assurance Manager
Cypress, CA
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $120K/yr
8+ years expOK International is a global manufacturer of electronic benchtop tools and precision dispensing solutions. The Quality Assurance Manager leads the Quality Management System and drives quality improvement efforts while collaborating with cross-functional teams to ensure compliance and operational excellence.
3D PrintingElectronicsManufacturingSoftware
Responsibilities
In charge of managing the Quality Management System with the goal of achieving its targets as specified in the established quality policy & objectives
Ensure Quality Management System compliance to applicable standards
Propose and Implement process changes to improve efficiency, productivity and overall effectiveness of Products
Plan short-range and long-range action-steps to carry out goals to meet targets
Assign/delegate jobs to subordinates
Train Q.E. subordinates
Conduct performance evaluations of subordinates
Leads internal audits and 3rd party audits for the Quality Management System
Oversee Technical Service Manager
Develop and initiate standards and methods for inspection, testing, and evaluation utilizing knowledge in engineering fields such as electrical and mechanical
Determine critical dimensions and devise control plans, sampling plan and procedures
Design and develop forms and instructions for recording, evaluating, and reporting quality and reliability data
Evaluate and participate in design of products according to specifications and quality standards in accordance with the Product Development Process (PDP)
Evaluate existing and potential supplier systems and processes
Drive the Quality department to meeting established goals for warranty, scrap, and FPY
Participate in the Design Control Process, review design inputs (specifications) and design outputs (reports, prints, etc.) to assure that appropriate design requirements are specified and to evaluate/confirm quality requirements prior to successful design transfer
Review, approve and develop (as needed) product verification plans, validations and respective test methods through the development of a protocol and Final Reports
Participate in Engineering Change Notification (ECN) process to review and approve engineering change requests
Manage Material Review Board (MRB) to review and disposition nonconformities and to work with Supplier Quality Engineering to coordinate supplier corrective actions
Work with Manufacturing to coordinate, and monitor production processes to ensure compliance to applicable regulatory requirements, to ensure that safe and effective products are produced and to identify continuous improvement opportunities
Support manufacturing readiness for new product launch buy designing assembly process & required custom tooling
Ensure that assembly cycle times meet required goals
Provide validation qualification support by applying manufacturing quality tools including, but not limited to: FMEA, control plans, process verification/validation plans, protocol and final report development, Cpk, SPC, DOE and process data analysis
Ensure that all documentation is provided to establish compliant product and process qualifications
Monitor performance aspects by gathering relevant data and producing statistical reports
Participate in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis, & document health risk assessment
Liaise with Customer Support group and ensure the execution of Compliance actions in support of regulatory requirements
Routine management and execution of the Custom Product process
Performs other duties as assigned
Qualification
Required
8+ years of quality assurance management experience directly related experience in electro-mechanical assembly and component design
Strong manufacturing and Lean Principle background
Effective verbal and written communication skills
Must have strong problem solving and time management skills
Results-oriented work ethic
High energy and the ability to multi-task across projects
Must be able to understand the product as a system as it encompasses mechanical, electrical, and software integration
Must be familiar with general Quality Assurance practices and procedures
Able to Read, analyze, and interpret technical procedures and governmental regulations
Write technical reports, business correspondence, technical procedures, as well as, administrative procedures
Must be able to determine and develop an approach to a wide range of issues and problems
Must be familiar with sampling plans and techniques
Inspection plan creation
Proficient using SolidWorks software
Knowledge of drawing and schematic interpretation, product models, geometric dimensioning and tolerance establishment
Knowledge of injection molding process
PCBA, wire harness, electro-mechanical, machining, casting and sheet metal fabrication, assembly and inspection process knowledge
Lead the Quality Assurance team which includes the Technical Service team & Technical Services Manager
Experienced in use of statistical tools and techniques for quality management
ISO 9001-2015 Quality Management System
Office tools and equipment including Microsoft Office and ERP systems
Strong written and oral communications skills with ability to interface with all levels
Ability to work cooperatively and productively with other employees and suppliers
A Bachelor's degree in an Engineering or a Science related field
Preferred
Bilingual, English & Mandarin highly desirable
Master degree preferred
Benefits
401(k) savings plan with employer contributions
Medical, dental and vision insurance
Wellness programs
Health savings account
Health care and dependent care flexible spending accounts
Company paid short-term disability and long-term disability
Company paid employee basic life and AD&D insurance
Supplemental employee and dependent life insurance
Optional accident, hospital indemnity and critical illness insurance
Adoption, surrogacy, and fertility benefits and assistance
Commuter benefits
Parental, military, jury duty, and bereavement leaves of absence
Paid time off, including 10 paid holidays per calendar year
Paid vacation days beginning at 120 hours annually
40 paid sick leave hours annually or as provided under state and local paid sick leave laws
Business travel services
Employee discounts
Employee assistance program that includes company paid counseling sessions and legal services
Company
OK International, a Dover Company
OK International is a global manufacturer delivering market leading quality and innovation for benchtop soldering and dispensing solutions in electronics and industrial product assembly.
51-200 employees
H1B Sponsorship
OK International, a Dover Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2000-11-08Acquired
1996-11-01Private Equity
Leadership Team
Hoa Nguyen
Chief Technology Officer
Recent News
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