Endeavor Air · 12 hours ago
Ground Operations/ACS (Airport Customer Service) Intern
Minneapolis, MN
Internship
Onsite
Intern
$16/hr - $16/hrEndeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating regional jets on daily flights. The Ground Operations/ACS Intern will integrate classroom knowledge with practical skills, focusing on ground operations and customer service, while conducting audits and analyzing data for quality assurance.
Aerospace
Responsibilities
Participate in, or independently conduct, station audits at various locations across the Endeavor operations network
Review past aircraft damage cases in Endeavor safety tracking systems, coding and categorizing cases to establish a data-set for trending & analysis
Analyze data for trends, comparing with current policy & procedure, and make recommendations for improvements
Assist Manager, Ground Operations with monitoring Company's Aircraft Appearance and Aircraft Deice programs
Gather and prepare relevant statistical reports / information
Performs other duties as assigned
Qualification
Required
Currently enrolled in a collegiate degree program focusing on aviation or airline operations, analytics, business or other similar degree program with Junior or Senior credit standing at the time of application submission
Above average written and verbal communication skills
High level of MS-Excel proficiency and familiarity with data visualization tools such as Tableau
Detail-oriented analytical skills and willingness to ask questions to gain better understanding of processes
Effective organizational, time management, & multi-tasking skills
Self-motivated to read, learn, and quickly understand policies & procedures and monitor for their compliance in practice during observations
Benefits
Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
Comprehensive Medical, Dental, and Vision Plans
401(k) with Company Match starting on Day 1
Operational Performance Rewards (OPR) Program
Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
Company
Endeavor Air
Endeavor Air is an American regional airline that operates as Delta Connection for Delta Air Lines. It is a sub-organization of Delta Air Lines.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Meredith Lang
Organzational Development Business Partner
Recent News
2025-11-11
2025-11-08
2025-11-08
Company data provided by crunchbase