TechLink Systems, Inc. · 1 day ago
Patient Registration Representative - Hospital (AO25)
Grand Blanc, MI, US
Full-time
Onsite
Entry Level
$19.12/hr - $19.12/hr
1+ years expTechLink Systems is a national provider of staffing services with a focus on healthcare solutions. The Patient Registration Representative will be responsible for managing patient registration activities, ensuring efficient customer service, and maintaining accurate patient information.
Information TechnologySoftware EngineeringStaffing Agency
Responsibilities
Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities, including patient reception, face-to-face check-in, preregistration, confirmation of insurance eligibility, and cash collections
Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers
Advocates on the caller/customer's behalf to make sure their needs are met
Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management
Qualification
Required
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting
Strong computer skills and working knowledge of Microsoft Office products
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff
Must be willing to be on your feet for long periods and able to instruct others
Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions
EPIC training/experience
Insurance payor systems experience
ICD-10 medical terminology experience
High School Diploma
Company
TechLink Systems, Inc.
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jane Kim
CEO
Company data provided by crunchbase