JFK Johnson Rehabilitation Institute · 2 days ago
CLINICAL OFFICE MANAGER - HEALTH AND WELLNESS CENTER
Iselin, NJ
Part-time
Onsite
Mid LevelHackensack Meridian Health is a leader in healthcare innovation, dedicated to helping patients live healthier lives. The Clinical Office Manager at the Health and Wellness Center will oversee departmental operations, manage staff, and ensure high patient satisfaction while improving office efficiency and financial oversight.
Hospital & Health Care
Responsibilities
Acts as a liaison between the hospital administration, the providers, and the team members
Promotes team work and facilitates intra-office communication and problem solving
Ensures office has adequate inventory and monitors purchasing while remaining within budget parameters
Manages team members and leads by example to ensure patients and visitors are greeted and taken care of in the proper manner
Answers patients' questions and concerns, monitors flow of patients within the office, and ensures team members and patients are aware of delays
Works with hospital administration to develop and implement goals and objectives
Recommends and implements departmental policies and procedures
Oversees all areas of office operation and acts as a resource to staff and physicians
Manages an active, ongoing process of improving patient satisfaction that is specific and measurable and provides regular progress reports to administration
Seeks out opportunities to improve efficiencies and reduce expenses
Responsible for overseeing the billing practices within the office
Ensures key functions such as accurate data entry of demographic information, charge and payment posting, and end of day procedures are completed as needed
Keeps abreast of reimbursement procedures and insurance requirements and regulations
Runs billing reports regularly on appointment reconciliation reports and visit data
Maintains records of daily deposits, monitors physician performance and productivity, and provides necessary feedback to improve efficiencies
Prepares monthly reports on visits, new patient volumes, hospital volumes, surgical volumes, expense variances, OT Explanations, and revenue
Manages and/or assists in the recruitment, development and supervision of team members
Creates and sustains an environment that fosters team member engagement
Establishes clear objectives tied to department and/or organizational strategic goals
Coaches, counsels and evaluates performance of direct reports
Involved in the development and/or management of budget for assigned areas
Regularly monitors relevant key financial indicators and performance metrics, modifying business activities where needed in response to changing financial situations
Track, analyze, and report on relevant data and metrics as needed and/or requested
Develop, recommend and/or implement actions or process improvements as appropriate
Complete all other assigned duties and projects in a timely fashion
Qualification
Required
2 Year / Associate Degree- Business Management or related health field or equivalent practice management experience
Supervisory experience required
Excellent communication skills
Leadership abilities
Positive attitude
Ability to multitask
Organized
Flexible
Computer knowledge
Preferred
4 Year / Bachelors Degree - Business Management or related health field
Knowledge of Epic preferred
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase