NEOGOV · 2 days ago
Parking Compliance Specialist
CA 93955, CA
Full-time
Onsite
New Grad, Entry Level
$69K/yr - $84K/yrNEOGOV is a company committed to providing outstanding services to the public, and they are seeking a Parking Compliance Specialist for the City of Seaside. The role involves performing technical and public contact duties related to the city's motor vehicle parking laws, including identifying and investigating violations and issuing citations.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Receive, record, and investigate complaints from the public and staff regarding violations of motor vehicle parking regulations; document violations by securing photographs and other pertinent data; research ownership records, prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation has occurred
Provide information to violators and the general public; explain and cite codes regarding traffic tickets, parking citations, and general parking laws and ordinances; respond to all questions, complaints, and inquiries
Assist with controlling or re-routing traffic during emergencies, funeral processions, or traffic accidents
Maintain necessary records
Coordinate with Vehicle Abatement on abandoned vehicle issues
Appear in court on challenged citations
Must be available for weekend, holiday, evening and shift work
Support the relationship between the City of Seaside and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff
Maintain confidentiality of work-related issues and City information
Perform other duties as assigned
Qualification
Required
Graduation from high school or GED equivalent
Considerable experience involving public contact
Possession of, or ability to obtain, a valid California Driver's License by time of appointment
Must be able to pass background investigation
Ability to work a flexible schedule including weekends, evenings, and holidays
Knowledge of principles, practices, methods, and techniques of vehicle code violation investigation and compliance governing parking, traffic, and vehicle abandonment
Knowledge of methods and procedures used in vehicle code compliance including citation issuance procedures
Knowledge of applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures related to motor vehicle parking and abatement
Knowledge of geography of the city including layout of streets
Knowledge of research and reporting methods, techniques, and procedures
Knowledge of principles and procedures of record-keeping, technical report writing, and preparation of correspondence and presentations
Knowledge of safety practices related to the work, including safe driving rules and practices
Knowledge of modern office practices, methods, and computer equipment and applications related to the work
Knowledge of English usage, spelling, vocabulary, grammar, and punctuation
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public and City staff
Ability to explain codes and regulations to violators and the general public
Ability to interpret, apply, explain, and ensure motor vehicle parking compliance with applicable Federal, State, and local laws, rules, regulations, policies and procedures
Ability to respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner
Ability to prepare clear and concise reports, correspondence, and other written materials
Ability to maintain accurate logs, records, and basic written records of work performed
Ability to make accurate arithmetic and statistical computations
Ability to organize own work, set priorities, and meet critical time deadlines
Ability to operate office equipment and computer applications related to the work
Ability to use English effectively to communicate in person, over the telephone, and in writing
Ability to use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Benefits
Vacation, holiday, and sick leave
Medical, dental, vision, life and long-term disability insurance
Longevity Pay Program
Bilingual Pay Program
Blue Shield Medical Plan offered through Municipalities Colleges Schools Insurance Group (MCSIG)
Guardian Dental Insurance
Vision Service Plan
Long Term Disability Plan
Life Insurance
California Public Employees' Retirement System
Deferred Compensation Matching Program (IRS 457 Plan)
Vacation Time
Sick Leave
Holidays
Tuition Reimbursement
Educational Incentive Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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