Clerk Customer Service Specialist jobs in United States
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Pinellas County Clerk of the Circuit Court and Comptroller · 13 hours ago

Clerk Customer Service Specialist

Pinellas County Clerk of the Circuit Court and Comptroller is seeking a Customer Service Specialist who possesses excellent customer service skills. The role involves heavy communication with the public and processing various legal documents while ensuring accurate and efficient service delivery.

GovernmentLegalNon Profit

Responsibilities

Performs cashiering work by entering transactions into computerized registers, receiving monies, making change and balancing the register daily
Performs specific traffic court related functions such as scheduling not guilty pleas, processing after court work, recalling warrants and reinstating driver licenses
Receives and accepts filings of various legal papers
Intakes and processes new cases for Civil Court records, Processes Marchman, Backer Act and Deposit Wills for Probate, processes passport applications, marriage license and ceremonies
Provide accurate, clear and concise information to internal and external customers, attorneys, defendants, and the general public on the telephone and in person
Additional duties include refunds, corrections, working computer generated reports and providing excellent customer service
Performs related work as assigned or required

Qualification

Customer service skillsCashiering experienceAccounting knowledgeAutomated office equipmentAnalytical skillsLegal terminology knowledgeTeamworkCommunication skillsDecision making

Required

2 years experience in cashiering or accounting and practical skills in the use of computer equipment
Associate's or higher-level degree in accounting or a financial related field
An equivalent combination of education, training and/or experience
Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations

Preferred

Knowledge of automated office equipment, practices and procedures
Skilled in the application of quality customer service
Skilled in the operation of automated office equipment
Ability to make and apply decisions in accordance with laws, regulations and procedures
Ability to analyze accounts, perform computations and prepare related documents
Ability to understand and follow oral and written instructions and to express oneself clearly and concisely, orally and in writing
Knowledge of the principles of cashiering, governmental accounting and record keeping procedures pertinent to the area of assignment
Ability to comprehend and adhere to the Florida Statutes, Rules of Court and regulations pertinent to area of assignment
Knowledge of legal terminology, grammar, spelling, math and bookkeeping methods

Benefits

Members of the Florida Retirement System (FRS) with investment and pension options
Deferred compensation programs
Wellness centers

Company

Pinellas County Clerk of the Circuit Court and Comptroller

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The Clerk of the Circuit Court is one of seven Pinellas County Constitutional Officers directly elected by county citizens and responsible for safeguarding all public records and public funds.

Funding

Current Stage
Late Stage

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