Four Seasons Hotels and Resorts · 12 hours ago
Spa Concierge (Full Time) - One Dalton Street, Boston
Four Seasons Hotels and Resorts is a luxury hotel brand known for its exceptional guest experiences. They are seeking a full-time Spa Concierge who will be responsible for greeting guests, arranging spa appointments, and maintaining high standards of hospitality and cleanliness in the spa area.
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Responsibilities
To greet, accommodate and facilitate guest arrival and departure in the spa
To arrange spa appointments while greeting and accommodating guests
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guest with all inquiries in connection with spa services
Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items
Ability to work, weekend, nights and holidays
Qualification
Required
To greet, accommodate and facilitate guest arrival and departure in the spa
To arrange spa appointments while greeting and accommodating guests
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guest with all inquiries in connection with spa services
Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items
Ability to work, weekend, nights and holidays
Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs
Preferred
Knowledge of Spa Coordinator operations with good communication skills
Positive attitude and willing to learn is a must- 1 year experience preferred
Requires reading, writing and oral proficiency in the English language
Benefits
FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Highly competitive salaries and incentives
Educational assistance programs, as well as in-house training workshop for all employees
Complimentary Life insurance
Vacation & Paid Sick Time Off
Complimentary Employee Meals
And much more!
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
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