Spa Concierge (Full Time) - One Dalton Street, Boston jobs in United States
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Four Seasons Hotels and Resorts · 12 hours ago

Spa Concierge (Full Time) - One Dalton Street, Boston

Four Seasons Hotels and Resorts is a luxury hotel brand known for its exceptional guest experiences. They are seeking a full-time Spa Concierge who will be responsible for greeting guests, arranging spa appointments, and maintaining high standards of hospitality and cleanliness in the spa area.

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Responsibilities

To greet, accommodate and facilitate guest arrival and departure in the spa
To arrange spa appointments while greeting and accommodating guests
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guest with all inquiries in connection with spa services
Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items
Ability to work, weekend, nights and holidays

Qualification

Spa Coordinator operationsCustomer serviceCommunication skillsPhysical mobilityEnglish proficiencyPositive attitude

Required

To greet, accommodate and facilitate guest arrival and departure in the spa
To arrange spa appointments while greeting and accommodating guests
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guest with all inquiries in connection with spa services
Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items
Ability to work, weekend, nights and holidays
Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs

Preferred

Knowledge of Spa Coordinator operations with good communication skills
Positive attitude and willing to learn is a must- 1 year experience preferred
Requires reading, writing and oral proficiency in the English language

Benefits

FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Highly competitive salaries and incentives
Educational assistance programs, as well as in-house training workshop for all employees
Complimentary Life insurance
Vacation & Paid Sick Time Off
Complimentary Employee Meals
And much more!

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Company data provided by crunchbase