Envera LIC, LLC · 1 day ago
Customer Service Coordinator
West Chester, Pennsylvania, United States
Full-time
Onsite
Mid Level
3+ years expEnvera LIC, LLC is part of the Lesaffre family, a global player in the fermentation of microorganisms. They are seeking a Customer Service Coordinator to manage customer orders from start to fulfillment, ensuring timely delivery and effective communication with internal teams and customers.
BiotechnologyConsultingHealth CareMedical
Responsibilities
Process customer orders with a high level of detail
Plan, compare quotes and schedule shipments for completed orders
Generate necessary paperwork for international shipments
Interface with customers and internal departments regarding order status, logistics and delivery
Communicate tracking information in a timely manner
Keep customer and order records up to date across systems
Generate paperwork for stocked inventory as requested
Qualification
Required
3+ years of experience in customer service operations or account management
Ability to communicate effectively in person, on the telephone and in written form
Ability to multi-task in a fast-paced environment
Excellent people skills
Responsible with high ethical standards, organized, and detail oriented
Strong, problem-solving and decision-making skills
Proficient in using Microsoft Office applications such as Excel, Word, and Outlook
Strong working knowledge of ERP systems, with experience using Sage ERP being particularly helpful
Benefits
Great 401K plan
Affordable benefits
10 paid holidays
Company
Envera LIC, LLC
Envera is part of the Lesaffre family who is a key global player in the fermentation of microorganisms (yeasts and bacteria) for baking, taste, healthcare, and industrial biotechnology.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase