HEO · 1 month ago
IT Operations Engineer
Arlington, VA
Full-time
Onsite
Senior Level
$140K/yr - $155K/yr
5+ years expHEO is a rapidly growing US-based space startup revolutionizing satellite imaging. As the first IT Operations Manager, you will manage and scale the US-based IT infrastructure, ensuring the team has the necessary tools and systems for efficient operations.
AerospaceRobotics
No H1B
U.S. Citizen Only
Responsibilities
Act as the primary administrator for US-based internal systems, including identity providers (Okta/Google Workspace), hardware fleets, and productivity tools
Manage the day-to-day health of our US IT environment, ensuring high availability and seamless support for our local team
Design and execute technical onboarding for new US hires, including hardware procurement, MDM (Mobile Device Management) enrolment, and access provisioning
Establish IT standard operating procedures (SOPs) and internal security policies that align with our global standards while meeting US-specific requirements
Enforce the Principle of Least Privilege (PoLP) across all US systems and lead regular access audits
Manage relationships with US-based hardware and software vendors, ensuring cost-effectiveness and compliance with procurement standards
Qualification
Required
5+ years in IT Operations, Systems Administration, or Technical Operations, preferably within a high-growth startup or a defense/government contracting environment
Strong proficiency in managing SaaS environments, MDM solutions (e.g., Jamf, Kandji), and Identity Management (IAM)
Foundational knowledge of AWS (VPC, S3, EC2) with a desire to grow into a more architectural cloud role
A proven ability to build IT processes from scratch in a greenfield environment
Must be a US Person (Citizen or Green Card holder) due to the nature of CMMC/ITAR data requirements and potential access to Controlled Unclassified Information (CUI)
Preferred
Previous exposure to AWS services and an interest in learning Infrastructure as Code (specifically Terraform or CloudFormation) to assist in domestic cloud migrations
Familiarity with or a desire to learn the technical and administrative control implementations for CMMC Level 2 or NIST 800-171
A baseline understanding of CI/CD pipelines (e.g., GitHub Actions or GitLab CI) and an interest in integrating automated security scanning as our US engineering presence scales
Benefits
Employee Stock Option Plan (ESOP)
Company-sponsored 401(k)
Comprehensive Healthcare
Generous Paid Time Off
Paid Federal Holidays
Company
HEO
HEO delivers on-demand, high frequency imagery and insights on the most important assets in space.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$7.96MKey Investors
Airtree VenturesY Combinator
2023-08-21Series A· $7.7M
2021-10-30Seed
2021-08-31Pre Seed· $0.12M
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