Welaunch.ai · 9 hours ago
Head of Client Services
New York, NY
Full-time
Onsite
Director/ExecutiveWeLaunch is a company that partners with B2B, SaaS, and AI startups to accelerate their growth through effective Go-To-Market strategies. The Head of Client Services will lead client relations, oversee account management strategies, and ensure exceptional service delivery across all accounts while managing and coaching the client services team.
Management Consulting
Responsibilities
Overseeing account management strategies
Building and nurturing business relationships
Managing and coaching the client services team
Proactively identifying opportunities to improve client satisfaction and retention
Qualification
Required
Proven expertise in Client Services, Business Relationship Management, and Account Management
Strong leadership and management skills, including Team Management and Team Leadership
Outstanding communication, interpersonal, and problem-solving abilities
Ability to strategize client growth and ensure consistent high-quality service
Bachelor's degree in Business, Marketing, or a related field
Track record of successfully managing and scaling client portfolios
Preferred
Experience in B2B, SaaS, or startup environments is highly desirable
Company
Welaunch.ai
WeLaunch is a specialized agency dedicated to accelerating the growth of B2B and SaaS startups.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aviral Bhutani 🧘🏻♂️
Founder and CEO
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