State of Alaska · 13 hours ago
Motor Vehicle Office Manager 1
The State of Alaska is seeking a Motor Vehicle Office Manager 1 to lead a team within the DMV. This role involves ensuring efficient service delivery while upholding regulations and educating various stakeholders on licensing actions.
ElectronicsGovernmentSecurity
Responsibilities
Lead a team of ten customer service representatives, ensuring efficient and accurate service delivery
Research and take action on driver’s license privileges, including commercial and non-commercial cases
Educate field offices, law enforcement, legislators, and the public on licensing actions and the commercial driver program
Qualification
Required
One year of experience leading the work of employees performing motor vehicle licensing, titling, registration, and compliance functions. This experience is met by service as a Motor Vehicle Customer Service Representative 3 with the State of Alaska, or the equivalent elsewhere
One year of experience supervising employees who perform cash-handling and provide services to customers; review and act on legal documents for transactions such as business incorporation, real property transfer, or tax filing; provide operator training for vehicles, heavy equipment, commercial vehicles, or aircraft; or provide inspection and enforcement of regulations covering heavy equipment, commercial vehicles, vessels, or aircraft. The cash-handling and customer service experience includes such work as retail sales supervisor, travel office supervisor, restaurant manager, bank teller supervisor, and so on
Two years of experience performing advanced-level motor vehicle licensing, titling, registration, and compliance functions that included conducting practical skill testing of applicants for non-commercial, motorcycle, or commercial driver licenses. This experience is met by service as a Motor Vehicle Customer Service Representative 2 with the State of Alaska, or the equivalent elsewhere
A bachelor's degree from an accredited college
A background check of criminal justice information will be conducted upon initial employment
Benefits
Steady paycheck
Paid holidays
Paid vacation days
Health and retirement benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
State of Alaska
System for Secure Single Sign-on and Signature for Citizens.
Funding
Current Stage
Late StageTotal Funding
$0.72MKey Investors
U.S. Environmental Protection AgencyU.S. Department of Agriculture
2023-10-23Grant· $0.5M
2023-05-22Grant· $0.22M
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