Silver Cross Hospital · 11 hours ago
Patient Service Representative II-1
Lockport - Read St
Full-time
Onsite
New Grad, Entry Level
$18.70/hr - $23.38/hrSilver Cross Hospital is an extraordinary place to work, known for its culture of excellence and delivery of unrivaled experiences for patients and their families. The Patient Service Representative II is responsible for coordinating after visit activities, including the collection of payments and scheduling follow-up appointments, while ensuring pre-visit clearing for patients on the date of service.
Health CareHospitalMedical
Responsibilities
Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures
Responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance
Qualification
Required
High school diploma required
Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
Exceptional customer service skills including the ability to use independent thinking, sound judgement and creativity when resolving customer issues
Ability to balance multiple priorities and effectively handle challenging situations
Excellent verbal communication skills
Ability to use personal computers and select software applications
Preferred
Associate or Bachelor's degree preferred
Prior experience and in-depth knowledge of insurance preferred
Benefits
Medical, Dental and Vision plans
Life Insurance
Flexible Spending Account
Other voluntary benefit plans
PTO and Sick time
401(k) plan with a match
Wellness program
Tuition Reimbursement
Company
Silver Cross Hospital
Silver Cross Hospital is a hospital that provides healthcare services.
Founded in 1895
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Vince Pryor
Executive Vice President & Chief Financial Officer at Silver Cross Hospital
Teresa Andrea MSHA, BSN, RN
Vice President and Chief Information Officer
Recent News
Chicago Tribune
2025-05-02
2024-05-24
The Quad-City Times
2024-05-24
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