DH Pace Company, Inc. · 11 hours ago
Commercial Service Supervisor
Olathe KS
Full-time
Onsite
Mid LevelDH Pace Company is a family-owned business and an industry leader in the distribution and installation of door and security products. They are seeking a Service Supervisor who will assist with scheduling, monitor service technicians, and ensure customer satisfaction in a fast-paced environment.
Building MaterialConsulting
Responsibilities
Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
Provide immediate problem-solving assistance to office staff or service technicians
Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
Track for jobs completed and place follow up calls to customers to ensure expectations were met
Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
Responsible for timely completion of all administrative paperwork associated with this position
Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
Participate in planning process and establishing department goals and objectives
Other duties assigned by manager
Qualification
Required
Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
Experienced using Microsoft Office applications
Must have a valid driver's license and a good driving record
Ability to effectively communicate with the customer and represent the company in a professional manner
Strong aptitude for technical applications and mechanical systems
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
Founded in 1926
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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