White Cap · 15 hours ago
Inside Sales Associate II
White Cap is committed to Building Trust on Every Job and offers a diverse environment with various career opportunities. The Inside Sales Associate II is responsible for accurate order processing, pricing, and procurement while delivering dependable service to customers.
Building MaintenanceConstructionManufacturingService Industry
Responsibilities
Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery
Manages basic pricing within established guidelines to maintain margin goals
Coordinates non-stock procurement and logistics to meet customer needs
Handles payments securely, including credit card, check, and cash transactions
Identifies stock products and recommends comparable alternatives to support customer requirements
Ensures service commitments through proactive coordination and follow-up
Maintains accurate records and documentation for transactions and procurement activities
Guides and trains junior associates to promote teamwork and dependable performance
Qualification
Required
HS Diploma or GED strongly preferred
Generally 2-5 years of experience in area of responsibility
Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery
Manages basic pricing within established guidelines to maintain margin goals
Coordinates non-stock procurement and logistics to meet customer needs
Handles payments securely, including credit card, check, and cash transactions
Identifies stock products and recommends comparable alternatives to support customer requirements
Ensures service commitments through proactive coordination and follow-up
Maintains accurate records and documentation for transactions and procurement activities
Guides and trains junior associates to promote teamwork and dependable performance
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques
Preferred
1 to 2 years' inside sales or customer service experience
Ability to manage procurement processes and coordinate logistics
Strong organizational skills for handling multiple priorities
Demonstrates leadership qualities through mentoring and guidance
Proficient in order management systems and basic reporting tools
Company
White Cap
White Cap is a distributor of specialist hardware equipment and supplies for large and medium sized contractors.
Funding
Current Stage
Late StageTotal Funding
unknown2020-08-01Acquired
Recent News
Morningstar.com
2026-01-23
2026-01-23
2026-01-06
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