Village of Tinley Park · 1 month ago
Public Safety Communications Manager
Tinley Park, IL
Contract
Onsite
Senior Level
5+ years expThe Village of Tinley Park is a vibrant community in southwest suburban Chicago, seeking a Public Safety Communications Manager. This role will oversee the installation and maintenance of communication systems and manage public safety technology initiatives to support the police and fire departments.
EventsGovernmentNon Profit
Responsibilities
Collaborate with public safety stakeholders to evaluate, analyze, and make recommendations for technology and communications to align with Village-wide and departmental initiatives and goals
Oversee the evaluation, analysis, and implementation of public safety technology and communication initiatives and goals performing project management duties for technical and non-technical solutions
Develop end user requirements, project timelines, system documentation, workflow procedures, assigns tasks as required, and provides timely updates to all stakeholders
Participate in communications-related emergency planning and tactical communications operational activities, including, but not limited to tactical interoperable communications planning, incident action planning, and tactical communications deployment
Strategically align and develop internal resources to minimize external reliance on contract staff for public safety communications operations
Provide oversight of and perform hands on duties related to the installation, inspection, maintenance and repair of all Village operated two-way radios, microwave systems, and other electronic communication, monitoring, and accessory equipment while responding to service orders, provisioning, repair, installation, and maintenance activities at site equipment, data center and dispatch facilities ensuring timely response and resolution
Monitor, evaluate, and recommend replacement of worn or obsolete communications equipment; recognize and correct highly complex communications equipment malfunctions; program, install, and perform limited maintenance of mobile, portable and base subscriber radio equipment; troubleshoot, repair, and, as necessary, coordinates outside servicing of mobile, portable, base radios and other associated equipment
Oversee communication inventory maintenance of spare equipment, components, and parts; utilizes computer hardware and software to program communications equipment and to maintain accurate databases for parts, frequency authorization, inventory, and system user information
Act immediately to resolve emergency situations working closely with public safety department heads and/or their designee(s) to resolve critical emergency technology & communication issues
Qualification
Required
Bachelor's Degree in business, computer technology, emergency communication management, project management, or other related field
Minimum of five (5) to eight (8) years of directly related information technology, radio and/or other emergency communications experience
Project management experience overseeing public technology and/or communications initiatives
OR a minimum of fifteen (15) years of related directly related information technology, radio and/or other emergency communications experience
A valid driver's license
Preferred
Prior field work experience
Experience working with public safety technology and operations systems including but not limited to CAD, in-vehicle technology stacks, and supporting public safety operations
Basic electronics & safety knowledge of testing procedures
Basic knowledge of audio testing equipment (TIMS), RF service monitor, watt meter, multimeters, cable analyzers, and various equipment utilized in testing RF, audio, and network equipment in the radio communications industry
Hands-on operational and strategic level professional experience with both radio communications and public safety communications
Experience overseeing implementation and other system-wide upgrades
Prior work experience working with a variety of stakeholders
In-depth, hands-on knowledge of and experience with end-user support in a public safety environment including police, fire, and dispatch operations
Ability to respond to critical situations immediately
Understanding of the critical nature of public safety communications
Ability to work on a cross-functional team of public safety stakeholders to meet the needs of the Village's public safety initiatives
Benefits
Medical, dental, and vision benefits
Employer-paid life insurance
Other ancillary benefit options
Retirement benefits through the Illinois Municipal Retirement Fund (IMRF)
Option to participate in a 457(b) deferred compensation plan
Paid holiday
Vacation
Personal, and sick days
Company
Village of Tinley Park
Village of Tinley Park is a government entity offering online utilities services, governance, and a job platform.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase