Hathway: Now Bounteous · 2 days ago
Lead Salesforce Data Cloud Architect
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. They are seeking a Lead Salesforce Data 360 Architect to drive the architecture, implementation, and evolution of Salesforce Data 360 across enterprise clients, particularly in the healthcare provider space.
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Responsibilities
Serve as the lead architect for complex Salesforce Data 360 implementations, ensuring end-to-end solution integrity across ingestion, harmonization, identity resolution, segmentation, and activation
Oversee all project phases -- Discover, Conceive, Build, and Evolve -- ensuring solutions are scalable, compliant, and aligned with business outcomes
Translate client goals into actionable technical architectures and data strategies
Partner with developers, data engineers, and marketing technologists to configure, test, and validate Data 360 use cases
Provide architectural governance and thought leadership throughout implementation and post-launch optimization
Configure and test key Data 360 components, including data streams, data model objects, identity resolution rules, data bundles, calculated insights, and segment activations
Troubleshoot ingestion, mapping, and harmonization issues, ensuring smooth integration with Salesforce Marketing Cloud, Service Cloud, and external systems
Validate data pipelines and test real-time activation scenarios in compliance with HIPAA and other healthcare data privacy standards
Engage directly with client stakeholders, translating complex data concepts into business terms
Enable client teams through documentation, training, and co-innovation sessions
Support pre-sales efforts through solution scoping, demo environments, and RFP responses
Contribute to the growth of Bounteous’ Salesforce Data 360 practice by defining standards, templates, and reusable components
Qualification
Required
7+ years of experience in Salesforce ecosystem implementations, with 2+ years focused on Data 360 or equivalent data architecture experience
Proven success leading multi-phase, enterprise Data 360 implementations, ideally in regulated industries such as healthcare or life sciences
Hands-on configuration experience in Salesforce Data 360, including data modeling, ingestion, harmonization, and activation
Expert-level knowledge of the Customer 360 Data Model and experience integrating Data 360 with a variety of Salesforce and external sources
Understanding of HIPAA, PHI data handling, and healthcare data interoperability standards (HL7, FHIR)
Strong analytical and problem-solving skills, with the ability to translate between business goals and technical architecture
Excellent communication and presentation skills for both executive and technical audiences
Company
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