UNLV Department of Accounting · 13 hours ago
Administrative Assistant 2, UNLV Enrollment Management - Campus Relations and Visitor Experience [R0150449]
LV Metro Area
Full-time
Onsite
Entry, Mid Level
$43K/yr - $43K/yr
2+ years expThe University of Nevada, Las Vegas (UNLV) is seeking an Administrative Assistant 2 for the Enrollment Management Office. This role involves supervising and training student employees, managing schedules, and enhancing customer service through effective training and performance evaluation.
Accounting
Responsibilities
Supervises and trains student employees in support of daily service center operations
Assists with recruitment and hiring, providing daily guidance and mentorship
Manages schedules and conducts performance evaluations to promote professional development and excellent customer service
Develops and maintains training programs, materials, and best practices
Provides backup support for call and chat operations by responding to inquiries, monitoring queues, and updating scripts and FAQs to ensure accurate and efficient service delivery
Leads the tracking and analysis of service center metrics to identify trends and improve team performance and the visitor experience
Manages Admissions print and promotional inventory, overseeing mailing requests and weekly fulfillment to support recruitment and outreach efforts
Qualification
Required
Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; OR one year of experience as an Administrative Assistant I in Nevada State service; OR an equivalent combination of education and experience as described above
Benefits
Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Company
UNLV Department of Accounting
The Department of Accounting at UNLV aims to Cultivate Future Accounting Professionals, Achieve Faculty Excellence in Teaching and Research, and Create Collaborative Relationships with the Communities We Serve.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase