Aerie by AEO, Inc. · 1 week ago
Supervisor - DC Operations
Aerie by AEO, Inc. is looking for a Supervisor - Distribution Center Operations to assist in managing warehouse activities related to order fulfillment, packing, shipping, receiving, and inventory management. The role involves supervising warehouse associates, ensuring order accuracy, and implementing process improvements to enhance efficiency and customer service.
FashionLifestyle
Responsibilities
Directly supervise hourly warehouse associates in a distribution center
Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis
Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
Partner with senior management to implement and maintain proper layout of warehouse and product placement
Ensure the physical condition of the warehouse and equipment are properly maintained and documented
Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc
Personally coach, train, and mentor direct reports in order to ensure personal growth and career development
Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed
Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed
Identify, document, and implement opportunities for continuous process improvement
Demonstrate flexibility to support other shifts and departments as required
Support safety incident investigations and corrective actions
Maintain the security of all merchandise and capital equipment in assigned departments
Other duties as assigned
Qualification
Required
At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment
Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals
Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.)
Ability to build a cohesive team that exemplifies Quiet Logistics' core values
Demonstrated leadership skills to influence, implement, and manage change within the department
Strong written and verbal communications skills
Ability to plan, organize, and manage multiple projects and set priorities
Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
Ability to work between an office setting and warehouse environment
Ability to lift and/or move objects up to and including 50 lbs
Ability to stand or walk continuously for up to 12 hours per day
Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely
Ability to work in warehouse climate with temperature range of 55-80 degrees
Preferred
Bachelor's degree
Previous experience in a retail distribution center environment or Third Party Logistics (3PL)
Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System
Benefits
Health care benefits (including medical, vision, and dental)
Wellness benefits
401(k) retirement benefits
Life and disability insurance
Employee stock purchase program
Paid time off
Paid sick leave
Parental leave and benefits
Discretionary bonuses and other incentives
Company
Aerie by AEO, Inc.
We make intimates, apparel, activewear and swim. Every single piece is designed to make every girl feel good. #AerieREAL is about no retouching.
Funding
Current Stage
Late StageRecent News
Business Insider
2025-12-03
National Crime Prevention Council
2025-10-29
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