BrightRidge · 1 month ago
Billing & Data Control Specialist
Johnson City, TN
Full-time
Onsite
Mid Level
3+ years expBrightRidge is focused on providing reliable billing services for electric, solar, and broadband services. The Billing & Data Control Specialist ensures timely and accurate billing while managing data and devices within advanced metering systems.
Electrical DistributionISPNon ProfitWireless
Responsibilities
Issue/Perform re-reads and investigations as needed
Prepare daily billings utilizing MDMS, NISC, and Tantalus software
Prepare final bills to be deducted from deposits for residential and industrial
Input contracts and tax-exempt certificates
Perform billing adjustments and prepare updated billing statements
Verify temporary pedestal charges
Perform daily review of meter shop test report and dashboard
Create remote disconnect, ARM, and meter exchange orders
Maintain accounts for Green Power Provider and Solar Community credits
Update daily AMR readings
Monitor and maintain service orders
Schedule and verify daily billings
Authenticate monthly billing schedules and readings
Daily editing and monitoring of the Meter Data Management System
Daily monitoring of the Tantalus AMI System
Prepare monthly billing for voice, video, and broadband services
Perform all functions associated with the reconciliation and billing of street and security
Perform other duties as requested or assigned
Must maintain a valid driver's license from state of residence
Must be available for after-hours work which would include working fair share of all necessary overtime
Ability to maintain reliable, predictable, and reasonable attendance
Qualification
Required
High School diploma or equivalent required
Advanced mathematical reasoning and problem-solving skills required
Must maintain a valid driver's license from state of residence
Must be available for after-hours work which would include working fair share of all necessary overtime
Ability to maintain reliable, predictable, and reasonable attendance
Ability to positively contribute to a culture of innovation and collaboration strongly desired
Ability to analyze broad data sets and provide actionable insights
Must possess strong data processing and software skills, including but not limited to Microsoft Office and enterprise billing software
Must have a strong math background
Must have a general knowledge of all departmental functions and policies
Must have manual dexterity and the ability to perform data entry functions on a computer
Must have the ability to apply common sense and reasoning to carry out instructions furnished in a written or oral form
Embraces relevant technology and actively improves skills through informal and formal learning
Preferred
Associate degree or higher preferred
Prior experience using NISC, IVUE, and/or other billing software applications preferred
Three years' experience in utility billing preferred
Experience designing/developing reports and dashboards, Tableau, or equivalent BI products a plus
Company
BrightRidge
BrightRidge is a public utility company that offers fiber internet, wireless, VoIP, and electricity services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Bolling
CFO & Supply Chain Officer
Rodney Metcalf
Chief Operations Officer
Company data provided by crunchbase