madhappy · 15 hours ago
Ecommerce Operations Associate
Los Angeles, CA
Full-time
Onsite
New Grad, Entry LevelMadhappy is a clothing brand for a community of optimists, founded in Los Angeles in 2017. They are seeking an Ecommerce Operations Associate to manage product catalog setup, coordinate product launches, and support reporting and merchandising efforts for their online store.
E-CommerceFashionRetailShoes
Responsibilities
Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports
Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)
Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases
Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch
Ensure product images are optimized for conversion: correct ordering, consistent cropping/aspect ratios, compression/format, filenames, alt text
Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement
Run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries
Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)
Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance
Understand key Shopify Flow and MESA automations and the required tags/metafields that power them
QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions
Maintain a simple automation reference doc (triggers, dependencies, common failure modes)
Build a clean product setup process and 'source of truth' sheet template for imports
Reduce launch errors through checklists and QA
Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions
Establish safe procedures for changes that interact with Flow/MESA automations
Qualification
Required
Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)
Strong Shopify admin experience, including bulk editing and product/variant setup
Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)
Extremely detail-oriented with strong QA instincts and follow-through
Tech-proficient and able to learn/maintain operational automations
Preferred
Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)
Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting
Familiarity with image optimization best practices for ecommerce
Experience with Shopify Flow, MESA, or similar workflow automation tools
Benefits
15 days PTO, and 9 days sick pay annually
Paid holidays
Health, dental, and vision insurance with 75% premium coverage by Madhappy
Retirement plans available
$600 quarterly health stipends
Employee discount and early access to products
Company
madhappy
Madhappy is an e-commerce platform that sells men's and women's clothes and footwear.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$3.8MKey Investors
LVMH Luxury Ventures
2019-10-10Series Unknown· $1.8M
2019-03-01Seed· $2M
Leadership Team
Mason Spector
Founder
Noah Raf
Founder
Recent News
Seattle TechFlash
2025-06-04
Company data provided by crunchbase