Okta for Developers · 4 days ago
Customer Success Intern (Summer 2026)
Chicago, IL
Internship
Hybrid
Intern
Start in 2026 SummerOkta is The World’s Identity Company, focused on providing secure access and automation through its products. The Customer Success Intern will engage in customer onboarding, product adoption, and advocacy, gaining hands-on experience in ensuring customers achieve business value with Okta's solutions.
Computer Software
Responsibilities
Customer’s journey from not yet deployed or partially deployed, to fully deployed
Learn to communicate the business value of Okta’s products and solutions through demonstrations, presentations and storytelling
Observe, listen and shadow Customer Success Managers to build knowledge of customer stories, onboarding plans, success plans, competitive landscape and IAM best practices to support business outcomes while helping to advocate on behalf of customers and assist in problem solving
Learn the Scale Customer Success motion and playbook
Work and collaborate with cross-functional teams such as Sales, Sales-Engineering, Renewals, Marketing and Customer Advocacy
Qualification
Required
Currently pursuing a Bachelor's degree with plans to graduate in December 2026 or Spring 2027
A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges
Ability to intern for 12 weeks
Excellent verbal and written communication skills
Ability to manage multiple projects simultaneously, perform customer research, generate reports and analyze data
Analytically and problem-solving minded, detail and results oriented, and a quick learner
Willingness to present in front of others and give presentations
Passionate for a career in Digital, SaaS / Cloud technology that requires technical acumen
Proficiency in business communication (includes written and verbal)
Develop presentation skills to upper management, external customers and executives
Ability to communicate technical concepts in a consumable, clear and concise manner
Collaborate with cross-functional teams in Okta and orchestrate the action to drive adoption, best practices and measurable business outcomes
Knowledge of Identity Access Management, Identity Governance and Privileged Access
Understand Cybersecurity, Zero Trust and Least Privilege concepts
Preferred
Opportunity to become Okta Professional Certified - our most basic and fundamental certification demonstrating mastery of Okta's core technology
Use and application of AI for innovation and best practices in Customer Success
Benefits
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Company
Okta for Developers
Resources for developers using Okta’s Identity services: Okta's Customer Identity Cloud (aka Auth0 by Okta or CIC) and Workforce Identity Cloud (WIC).
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase