Blueprint · 17 hours ago
Senior Technical Program Manager
Redmond, WA
Full-time
Hybrid
Senior Level
$135K/yr - $145K/yr
7+ years expBlueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on leveraging technology to unlock value for organizations. The Senior Technical Program Manager will lead cross-functional technical programs aimed at ensuring infrastructure telemetry health and operational excellence within global datacenter environments.
ConsultingInformation TechnologySoftware
Responsibilities
Lead the design, development, and rollout of dashboards and monitoring tools to assess infrastructure and telemetry health across global facilities
Manage programs that detect, alert, and remediate anomalies in utility and infrastructure data (e.g., power and water usage discrepancies)
Drive continuous improvement of device onboarding processes to ensure new infrastructure components are fully integrated into monitoring systems
Oversee incident management workflows, including triage, root cause analysis, corrective actions, and resolution tracking
Partner with engineering, operations, and external teams to define and refine alerting logic for outages, performance degradation, and data quality issues
Identify gaps in monitoring coverage and lead initiatives to improve observability, reliability, and data accuracy
Maintain and evolve the team’s operational framework, including backlog management, sprint planning, and delivery tracking
Develop and maintain internal documentation such as playbooks, workflows, and engagement models to support cross-functional execution
Facilitate stakeholder communications, workshops, and program reviews to drive alignment, transparency, and accountability
Qualification
Required
7+ years of experience in technical program management within complex, cross-functional environments
5+ years of hands-on experience with infrastructure monitoring and telemetry systems in datacenter or large-scale infrastructure environments
Strong understanding of telemetry pipelines, health metrics, dashboards, and alerting frameworks
Experience managing incident detection and response workflows, including data analysis, root cause investigation, and corrective actions
Proven ability to lead multi-stakeholder programs from planning through execution using agile methodologies
Proficiency with backlog management and delivery tools such as Jira, Azure DevOps, or similar platforms
Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or equivalent)
Excellent communication skills with the ability to translate technical data into clear, actionable insights
Demonstrated ability to manage competing priorities in a fast-paced, operationally critical environment
Preferred
Prior experience working in datacenter critical environments or large-scale infrastructure operations
Familiarity with electrical systems and telemetry-driven monitoring solutions, including power and utility metering
Experience improving device lifecycle management and onboarding processes for infrastructure components
Background in operational excellence, service health, or reliability engineering programs
Strong stakeholder facilitation skills, including running workshops, reviews, and cross-team planning sessions
Experience driving continuous improvement initiatives using data analysis and operational metrics
Benefits
Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development
Company
Blueprint
Blueprint is redefining the data solutions ecosystem.
501-1000 employees
H1B Sponsorship
Blueprint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Gary Nakanelua
Managing Director, Product & Innovation
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