Indiana Health Centers, Inc. · 3 days ago
Dental Office Assistant - Seymour
Seymour, IN
Full-time
Onsite
Entry Level
1+ years expIndiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations. They are seeking a Dental Office Assistant to perform various patient service duties and ensure efficient dental operations while providing excellent customer service to patients.
Health CareHospitalMedical
Responsibilities
Answers health center phone calls and accurately directs calls as necessary
Works with management team to schedule appointments according to Patient Scheduling policy guidelines and health center needs; proactively maintains schedule to increase provider efficiency and productivity
Educates patients regarding documents they will need to provide at the time of service
Accurately enters, maintains and retrieves data on IHC’s Electronic Medical Records (EMR) system
Uses and maintains EMR; collects and enters patient information by recording specific details about their dental history in EMR, accurately assembling income documents, and ensuring client information is up to date and complete
Communicates appropriate diagnostic and clinical information with patients as needed
Contacts patients for reminder calls and follow-up
Assists with pre-chart preparation
Collects and enters patient information by recording specific details about their dental history in their EMR, including appropriate records/documentation from other provider offices
Prepares dental charts by creating an accurate visual representation of each tooth using X-ray software
Communicates effectively with dental staff
Makes necessary billing claims corrections
Ensures all codes are verified prior to treatment changes; assists with treatment plans
Completes prior authorizations; verifies eligibility and prior dental services
Assists patients, providers, and assistants as requested
Provides help to patients, providers, and assistants as needed; assists other IHC dental practices
Manages short call/waitlists for dental department
Verifies eligibility and communicates with dental staff payable codes to avoid write offs or client billing
Qualification
Required
Graduation from a standard high school or equivalent
One (1) year of prior experience in a dental office. Related education can substitute for experience
Dental Office Assistant is required to complete assigned continuing education (CE) courses within 90 days and annually thereafter
Learn and follow standard work practices/procedures – every time – without variation or error
Follow established routines, requiring occasional modifications in procedure
Train others on intake functions and standard work
Demonstrate proficiency in patient scheduling, including procedures for walk-ins, overbooking, and rescheduling
Demonstrate proficient knowledge about Medicaid and Medicare requirements
Counsel clients on the advantages and services provided by Medicaid
Recognize, troubleshoot, and/or alert others to potential scheduling conflicts or problems
Take initiative; prioritize, organize tasks and time; follow up
Demonstrate high detail orientation and accuracy
Perform responsibilities accurately, efficiently and timely
Demonstrate knowledge of standard office practices and procedures
Able to juggle multiple requests and meet multiple deadlines
Follow standard work procedures
Participate in process improvement projects as required
Participate in high performing work teams; maintain a team approach to problem solving
Must be able to operate standard office machinery, including a computer, keyboard, telephone, etc
Demonstrates office equipment and computer skills, including data entry
Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc
Preferred
Spanish skills preferred
Company
Indiana Health Centers, Inc.
Indiana Health Centers, Inc.
201-500 employees
H1B Sponsorship
Indiana Health Centers, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (6)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Ann Lundy
President and Chief Executive Officer (CEO)
Lynn Clothier
CEO
Company data provided by crunchbase