Digitech · 1 day ago
Payment Workflow Specialist I - Digitech - Remote
United States
Full-time
Remote
Entry Level
1+ years expDigitech is a leading provider of advanced billing and technology services to the EMS transport industry. The Payment Workflow Specialist is responsible for reviewing trip records for accuracy, correcting posting errors, investigating account discrepancies, and ensuring payments are processed accurately.
Information TechnologySoftware
Responsibilities
Review trips to verify that payments are posted correctly and match contractual agreements and patient responsibility obligations
Correct posting errors and document changes for record-keeping and future reference
Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency
Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs
Investigate missing payments, determine the cause, and take appropriate actions to resolve and update payment records
Respond to emails related to trip questions from internal and external associates
Investigate items flagged for non-posting due to missing EOBs, ensuring timely resolution and accurate posting
Respond to posting-related inquiries from clients, vendors, and internal team members in a timely manner
Adhere to all HIPAA privacy policies and procedures, ensuring the confidentiality and security of sensitive patient information at all times
Maintain consistent compliance with company attendance policies
Perform other related duties as assigned
Qualification
Required
High school diploma or equivalent
Strong experience with payment posting, deposit reconciliation, and refund research
Proficiency with Practice Management Systems (PMS)
Ability to navigate various websites efficiently for remittance retrieval
Skilled in 10-key data entry (minimum 10,000 keystrokes per hour)
Ability to type at least 35 WPM
Proficiency in Microsoft Office, including Excel (basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets)
Strong attention to detail and accuracy in financial transactions
Ability to read and interpret Explanation of Benefits (EOBs)
Excellent time management and multitasking skills
Strong organizational skills with the ability to meet deadlines
Experience balancing accounts and reconciling payments
Strong communication skills to interact effectively with clients, vendors, and internal teams
Ability to maintain confidentiality and handle sensitive financial data with discretion
Capability to work efficiently in a fast-paced environment
Preferred
1-2 years of experience in medical billing and basic accounting principles preferred but not required
Benefits
401(k) Plan
Company
Digitech
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pamlico Capital
2019-06-21Private Equity
Leadership Team
Mark Schiowitz
President & CEO at Digitech
Walter Pickett
Chief Operating Officer
Company data provided by crunchbase