Armstrong World Industries · 13 hours ago
MetalWorks Solutions Specialist or Manager Job
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $95K/yr
7+ years expArmstrong World Industries is a leader in the design and manufacture of innovative architectural applications. The MetalWorks Solutions Specialist/Manager supports the interior metal category by managing quoting activities, providing technical guidance, and enhancing project success through collaboration with sales and cross-functional teams.
Building MaterialHome RenovationManufacturing
Responsibilities
Serve as the SME for MetalWorks and Moz systems, manufacturing capabilities, and competitive metal ceiling/wall/column cover products; identify opportunities for new or improved products
Use Salesforce.com to track project activity and maintain accurate data
Review metal specifications to identify quoting opportunities and needed improvements
Manage all major metal project quotes from preparation through purchase order
Participate in regional sales calls, CSM/ASM Pulse Calls, and monthly estimating calls; maintain updates in SFDC for all metal substrate projects
Contribute as a member of the Metal Business Team
Lead the metal function for TOP/major projects and maintain SFDC updates; participate in CSM Pulse Calls and estimating calls
Maintain pricing strategy and guidelines for major projects; partner with the National Product Manager and AS Construction Services
Travel with CSMs, ASMs, and AWI sales teams on key customer opportunities and serves as the first point of contact for GTM capabilities and field sales questions
Support metal marketing initiatives, including product launches, updates, and promotional activities
Develop, deliver, and manage metal-specific training for AWI sales teams and installation specialists
Plan and deliver customer-facing training, including travel and engagement with distribution ASMs
Manage competitive analysis, market conditions, and competitive activity; keep Business Teams and Directors informed of key developments and NPD/sales opportunities
Manage metal claims and quality issues, working with AS, AWI sales, and AS Leadership to resolve quickly and cost‑effectively
Establish processes to capture market feedback and recommend improvements to sales aids, literature, samples, and related materials
Qualification
Required
Bachelor's degree in engineering, architecture, construction management, business, or related technical field
7–10 years of experience in metal products, manufacturing, construction materials, commercial ceilings/walls, or related specialty product categories required
Experience in product management, estimating, technical sales, or category management within building products required
Strong knowledge of metal fabrication, product performance requirements (acoustics, fire ratings, structural), and competitive market landscape required
Hands-on experience working with customers, architects, contractors, or distributors in a commercial building materials environment required
Proficiency using Salesforce (SFDC) for project tracking and pipeline management
Strong analytical and mathematical skills for pricing strategy, complex quoting, and competitive analysis
Ability to read and interpret architectural drawings, specifications, and technical documents
Proficiency in Microsoft Office, especially Excel and Word
Working knowledge of quality management processes and claims handling
Excellent verbal and written communication skills for cross-functional collaboration, field sales support, and customer engagement
Strong organizational skills with the ability to manage multiple high‑priority projects and deadlines
Analytical thinker with strong problem-solving skills; able to assess complex project requirements and recommend solutions
Influential communicator capable of leading discussions with sales teams, product management, and business leadership
Customer‑focused mindset with the ability to build strong relationships with CSMs, ASMs, distributors, and end customers
Adaptability and resilience in a fast-paced environment; able to shift between strategic and tactical activities
High attention to detail and commitment to data accuracy, particularly within SFDC
Strong teamwork orientation; effective working across Marketing, Product Management, Construction Services, and Sales
Professional presence and confidence to travel with sales teams and represent the MetalWorks category externally
Ability to maintain composure, good judgment, and a customer-first approach during claims and escalated issues
Ability to develop and deliver structured training to both internal teams and external customer groups
Preferred
Understanding of CPQ systems, quoting tools, and sales-enablement processes (preferred)
Benefits
Medical
Dental
Prescription drug
Life insurance
401k match
Long-term disability coverage
Vacation and sick time
Product discount programs
Company
Armstrong World Industries
Armstrong World Industries is a producer of flooring products and ceiling systems.
1001-5000 employees
H1B Sponsorship
Armstrong World Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-04-01Acquired
2006-10-18IPO
Leadership Team
Victor Grizzle
Chief Executive Officer
Bonnie Elliott
Executive Assistant to the CEO & CFO
Recent News
2025-11-04
2025-10-29
Company data provided by crunchbase