Smile Doctors · 9 hours ago
Practice Lead
Metairie, LA
Full-time
Onsite
Entry, Mid Level
2+ years expSmile Doctors is the nation’s leading Orthodontic Support Organization, dedicated to providing world-class patient care with a people-first culture. They are seeking a Practice Lead to support clinic operations, enhance patient and team member satisfaction, and foster positive relationships within the team and community.
DentalHealth CareHospitalMedical
Responsibilities
Supports clinic growth and development
Leads, supports, and coaches team members
Assists Practice Director, Regional Manager or Regional Director of Administration with scheduling and daily/monthly reporting
May be assigned to lead morning huddle to communicate operational updates and performance metrics
Ensures protocols and processes are implemented
At the direction of Practice Director, works with the doctor and the team regarding team members work assignments and clinic priorities
Assists in reviewing controllable costs including but not limited to inventory, supplies, and maintenance
Works with Field Marketing Representatives and/or Local Marketing Liaisons on community events and local store marketing efforts
Assists with recruiting and training
Handles patient escalations and will consult with Practice Director or Regional Manager as needed
Assists Practice Director regarding compliance with OSHA, HIPPA and State Dental Board regulations
Qualification
Required
High School Diploma or equivalent required
Minimum two (2) years of Clinician or Treatment Coordinator experience with Smile Doctors or affiliated practice required
Intermediate coaching skills
Ability to find creative solutions in solving problems
Ability to manage time, multi-task and prioritize work
Benefits
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Company
Smile Doctors
Smile Doctors is an orthodontics that focuses on dental service organizations.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
THLLinden Capital Partners
2023-07-19Private Equity· $550M
2022-01-05Private Equity
2017-10-19Private Equity
Leadership Team
John (J.) Hedrick
Chief Executive Officer
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