Alpha Business Solutions · 2 months ago
AI Community Manager | 100% Remote
United States
Full-time
Remote
Senior Level
5+ years expAlpha Business Solutions is seeking an AI Community Manager to lead the engagement and support of colleagues adopting AI tools across the enterprise. The role focuses on fostering an AI-fluent culture and managing the adoption of AI platforms while collaborating with various internal stakeholders.
Bookkeeping and PayrollEmployee BenefitsFinancial ServicesStaffing Agency
Responsibilities
Develop and execute AI enablement roadmap aligned with business objectives, and cater to various levels of AI tool aptitude, leading with a purpose of care
Build and manage a colleague-facing AI community (via company communications channels, in-person workshops, and webinars) that shares use cases, best practices, and success stories. Develop scalable, engaging community learning framework, including the formation of a champions network
Research user needs, behaviors, and preferences, leveraging data and user feedback to inform decisions and improve the community, onboarding, training and enablement experience
Design and facilitate AI training curriculum — onboarding sessions, workshops, and learning materials tailored by function (Marketing, Operations, Finance, etc.). Develop content that explains AI concepts, use cases, and product updates to the community. Translate technical capabilities into business value for non-technical audiences
Act as liaison between AI Product Managers, IT, Learning & Development, and hotel teams to surface insights, provide feedback, and remove adoption barriers while focusing on how AI tools can drive performance
Create analytics dashboards and performance reports to monitor AI tool adoption and usage to measure impact and routinely report out on wins and areas of opportunity
Ensure effective change management processes are being upheld for colleagues adopting AI tools while following best practices
Stay abreast of enterprise AI tool functionality, enhancements and rollouts, building close relationships with AI partners, to continuously improve adoption and business impact
Support governance and compliance processes, ensuring AI colleague adoption follows Responsible and Ethical AI guidelines
Assist the Enterprise AI team in executing various enablement projects and initiatives and support administrative duties and special projects or tasks as assigned
Qualification
Required
Minimum 5 years in technology adoption and/or technical community management
Strong understanding of Large Language Models (LLMs) like ChatGPT, Microsoft Copilot, Google Gemini, Claude, etc. and how to navigate these platforms, with strong knowledge of LLM models and how they work
Strong AI literacy and strategic understanding of AI, generative AI, and agentic AI principles
Expert understanding of AI prompt engineering and how to get the most out of these AI-enabled platforms
Experience creating and maintaining training materials, SOPs, and other collateral to support adoption and enablement at large companies
Strong understanding of product lifecycle, Agile/Scrum methodologies, change management and cross-functional team collaboration
Experience and comfortability working across both executive-level and staff-level colleagues
Experience working collaboratively with cross-functional teams to deliver upon company goals
Excellent communication, problem-solving abilities, and collaborative mindset
Excellent interpersonal and written communications skills
Preferred
Previous technical Product Management experience
Enablement experience with ChatGPT
Experience with group facilitation and running interactive learning workshops
Experience leading a community communications strategy
Ability and willingness to operate in a fast-paced, complex corporate environment
Ability to travel as required on a national basis (up to 10%)
Comfortable navigating both product and tech conversations; able to 'speak engineer' and 'speak stakeholder.'
Comfortable with public speaking and leading conversations with both internal and external audiences
Familiarity with current online trends and tools
Efficient with computer skills in Microsoft Office (Word, PowerPoint, Excel)
Comfort using web analytics platforms, such as Adobe Analytics and Google Analytics
Experience with data visualization and reporting BI tools such as Tableau
Familiarity with product tools such as Jira, Trello, Figma, etc
Benefits
Medical for full time employees
Dental, and Vision Insurance
Life Insurance, Short-Term Disability, Long-Term Disability, etc.
Company
Alpha Business Solutions
Alpha Business Solutions provides workforce solutions for client service and community advancement.
1001-5000 employees
H1B Sponsorship
Alpha Business Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Gene Waddy
Chief Executive Officer
Company data provided by crunchbase