BEST Crowd Management · 14 hours ago
Guest Services - Georgia Tech University
Atlanta, GA
Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrBEST Crowd Management is seeking enthusiastic individuals to join their Guest Services team at Georgia Tech. The role involves providing exceptional customer service and ensuring a positive experience for event attendees at Bobby Dodd Stadium.
Event ManagementInformation TechnologySocial Media
Responsibilities
Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned
Monitor event areas to ensure cleanliness, organization, and compliance with venue policies
Answer questions and provide information about the event, facilities, and amenities to guests
Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits
Address guest inquiries, complaints, or issues promptly and professionally
Collaborate with event staff, vendors, and team members to ensure smooth event operations
Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees
Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence
Qualification
Required
Be at least 18 years old (age requirements may vary depending on local regulations)
Hold a high school diploma or equivalent (some college education is preferred)
Previous experience in customer service, hospitality, or event-related roles is advantageous
Excellent communication and interpersonal skills to interact effectively with diverse individuals
Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
Flexibility to work evenings, weekends, and holidays based on event schedules
Physical stamina to stand, walk, and engage in physical activities for extended periods
Demonstrated reliability, punctuality, and a strong work ethic
Preferred
Some college education is preferred
Previous experience in customer service, hospitality, or event-related roles is advantageous
Benefits
Enjoy competitive pay based on your experience and qualifications.
Take advantage of opportunities for career growth and advancement within the company.
Enhance your skills and knowledge through training and development programs.
Benefit from flexible scheduling options to accommodate your personal needs.
Be part of a positive and supportive work environment that values diversity and inclusion.
Company
BEST Crowd Management
BEST is proud to provide crowd management, event security, and guest services for professional sports leagues, collegiate athletics, live entertainment venues, convention centers, and other events across the U.S.
Founded in 2009
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase