Denver Health · 15 hours ago
Support Assistant I (Clerk) - NICU - PRN
Denver, CO
Part-time
Onsite
Entry Level
$20/hr - $25.56/hr
1+ years expDenver Health is an integrated, high-quality academic health care system considered a model for the nation. They are seeking a Support Assistant I (Clerk) for the Neonatal Intensive Care Unit (NICU) to provide administrative and clerical assistance, ensuring smooth operations and collaboration within the nursing unit.
Health CareHospitalMedical
Responsibilities
Monitors incoming computerized or written orders in a timely and accurate manner. Transcribes physicians’ orders accurately. Notifies RN of STAT orders. Clarifies difficult to read orders. (20%)
Acts as a greeter to the unit in a manner that shows awareness of cultural and age differences. Always maintains patient confidentially. Performs all duties in relating to the public, patients, and families with customer satisfaction as a goal. Answers phones and call lights in a timely manner. Takes accurate messages and relays patient info to Nursing. (20%)
Activates patients in appropriate systems. Obtains medical record number and patient stickers. Prepares chart, patient bands, and appropriate paperwork. Transfer patients’ information when necessary. Ensures paperwork is submitted and exchanged. (20%)
Prepares discharge, transfer or demise records and completes paperwork. Ensures records are ready to send to Medical Records. Prepares and distributes Flow Sheets for required units each day. Files face sheets, lab slips, and appointments in each patient chart on required units. (20%)
Prepares laboratory slips, enters orders in the computer, and calls/schedules appointments according to written or verbal orders. Organizes charts. (10%)
Interacts in a professional manner with colleagues and the public, consistent with the mission, vision and values of Denver Health. Participates in the peer review process. (10%)
Qualification
Required
1-3 years clerical or customer service experience Required
Knowledge of medical terminology
Must have mathematical and organizational abilities
Good written and oral communication skills
Must be detail oriented and able to problem solve minor issues
Able to work in and around a busy surgical setting
Ability to read and follow written instructions and to write brief notes about activities performed during the shift
Ability to cover more than one unit
Microsoft Office Suite required
Benefits
Social security replacement retirement plan with employer contribution of 3%
On-site employee fitness center and wellness classes
Community resource navigation support
Childcare discount programs & exclusive perks on large brands, travel, and more
Education & development opportunities including career pathways and coaching
Company
Denver Health
Denver Health is a health care organization providing level one care for all, regardless of ability to pay.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Leticia Leyva
Administrative Director. CEO's Office
Ansar Hassan
Interim CFO / Senior Finance Director
Recent News
2025-10-09
Seattle TechFlash
2025-09-12
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