ExamWorks · 17 hours ago
Traveling Receptionist (31289)
Roseland, NJ
Full-time
Onsite
Entry Level
1+ years expExamWorks is a leading provider of innovative healthcare services, and they are seeking a Traveling Medical Receptionist to join their team. This role involves greeting visitors, managing examinee information, and providing support to staff and physicians across various office locations.
Health CareInsuranceOnline Portals
Responsibilities
Travel to various office sites to perform functions of the position; location may vary on a daily basis
Greet all visitors and examinees and direct them appropriately
Answer all incoming telephone calls in a professional and courteous manner. Screen each call, obtain the callers’ name any relevant details, then route the call appropriately
Review chart to verify examinee name, file number, case type, etc. and add any additional information on chart appointment sheet prior to examination
Provide examinees with all required paperwork for completion and ensure placement in the chart
Route examinee to appropriate exam room
When necessary, chaperone examinations with female examinees or as requested by physician
Maintain a smooth flow of examinations to ensure appointments are kept on schedule
Perform clerical duties such as typing, filing, emailing, and proofreading as required
Oversee the cleanliness of the lobby and reports any issues to management
Promote effective and efficient utilization of clinical resources and supplies
Participate in various educational and or training activities as required
Assist in training of new hires
Perform daily audits of cases and workflows; Monitor workflow queues and clinician inbox to ensure timely communication and efficiency
Assists Clinic Director with tasks as assigned; stands in for Clinic Director when out of the office or offline
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
A minimum of one year on the job experience in a medical office or related field preferred; previously supervisory experience in a customer service-oriented position or related field preferred
Valid State Driver's License
Must hold a valid state Driver's License and be able to perform day travel as required
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Excel, and the Internet
Ability to follow instructions and respond to managements' directions accurately
Must demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team-oriented environment
Must be able to stay focused and concentrate under normal or heavy distractions
Must be able to work well under pressure and or stressful conditions
Must possess the ability to manage change, delays, or unexpected events appropriately
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time
Preferred
A minimum of one year on the job experience in a medical office or related field preferred; previously supervisory experience in a customer service-oriented position or related field preferred
Benefits
Competitive benefits
Paid time off
401k
Company
ExamWorks
ExamWorks provides medical examinations, peer reviews, bill reviews, Medicare compliance service and IME-related services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-22Acquired
2010-10-28IPO
Leadership Team
James Price
CEO
Recent News
2023-12-27
Company data provided by crunchbase