Vivint · 3 hours ago
Associate Manager of Sales Training
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Associate Manager of Sales Enablement & Training will elevate leadership capabilities in driving revenue performance across Customer Care teams by equipping leaders with the skills and tools needed to improve sales behaviors and lead high-performing teams.
ElectronicsSecuritySmart Home
Responsibilities
Leadership Training Delivery: Facilitate engaging sales-focused leadership training programs tailored to Care leaders, focusing on coaching, performance management, and revenue-driving behaviors
Performance Collaboration: Partner with Revenue strategy teams to assess team performance, identify sales gaps, and recommend targeted training solutions for all Care teams and sites
Content Development Partnership: Collaborate with instructional designers and content creators to develop relevant, impactful sales enablement content for leadership training, performance reviews, and team development. Provide data and feedback on the implementation of training material for how it can be updated and improved periodically
Train-the-Trainer Support: Prepare, mentor, and support trainers and floor leaders in delivering revenue-focused learning programs across the organization
Cross-Functional Liaison: Serve as a bridge between the training and revenue organizations to align initiatives, support change management, and ensure consistency in messaging and objectives
Continuous Improvement: Analyze training impact, gather feedback, and refine programs to ensure they drive measurable improvements in sales performance and leadership effectiveness
Pilots & Training Initiatives: Conduct training for new revenue pilots and programs. Gather data on performance and work with Revenue and Training teams to adjust training to meet desired success measures
Support for BPO Sales coaches and Staff: Work with Care and BPO leaders to implement sales solutions for each site. May require travel to BPO sites
Qualification
Required
2-3 years of experience in sales training, sales leadership, or enablement roles, preferably in a contact center or security industry setting
Experience in service to sales environment
Knowledge and experience applying sales methodologies in a sales role
Proven track record of developing and delivering leadership training with a focus on revenue performance
Experience leading a high performing revenue team in an enterprise or corporate setting
Strong collaboration and stakeholder management skills, with the ability to influence across departments
Strong knowledge in reading and analyzing performance metrics
Exceptional communication, facilitation, and presentation skills
Data-driven mindset with the ability to link performance insights to training strategy
Preferred
Experience working with BPO, international partner, training and leadership teams
Top performing sales representative in a contact center
Knowledge of adult learning principles and blended learning approaches
Experience creating facilitation or training content
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
H1B Sponsorship
Vivint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (20)
2023 (19)
2022 (26)
2021 (20)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Recent News
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