Technical Program Manager III, AWS Prototyping and AI Customer Engineering (PACE) jobs in United States
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Amazon Web Services (AWS) · 8 hours ago

Technical Program Manager III, AWS Prototyping and AI Customer Engineering (PACE)

Amazon Web Services (AWS) is a leading cloud platform that drives innovation and expansion for customers globally. The Technical Program Manager III role within the AWS Prototyping and AI Customer Engineering (PACE) team involves orchestrating complex AI-focused customer engagements, collaborating with architects to deliver cutting-edge prototypes, and ensuring successful outcomes using Amazon's Working Backwards methodology.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Own strategic AI-focused customer engagements from kick-off through delivery, applying Working Backwards methodology to define solution requirements, success criteria, and scope
Facilitate PACE Prototyping Architects and Design Technologists in AI solution design and agentic architecture patterns, coordinating adoption of AI-driven development tools to accelerate delivery
Partner with regional Sales and Solutions Architecture teams to identify and qualify Generative AI and Agentic AI opportunities, supporting PACE leadership with program-level strategy
Build and maintain relationships with customer executives and AWS leadership through structured communications, operational reviews, and clear reporting on AI outcomes and business impact
Establish engagement metrics, track delivery velocity, and contribute to program-level KPIs that measure success
Develop and implement processes that improve team efficiency, prototype delivery speed, and knowledge sharing across the PACE community
Proactively identify risks specific to AI implementations and develop mitigation strategies to ensure successful outcomes
Apply product thinking to ensure AI prototypes are designed with responsible AI practices, production readiness, and long-term customer value

Qualification

AI technologiesProject managementCross-functional team managementData & AI technologiesKPI/SLA definitionRisk managementCustomer engagementWritten communicationVerbal communication

Required

Bachelor's degree in engineering, computer science or equivalent
6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
6+ years of working directly with engineering teams experience
Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
Experience managing programs across cross-functional teams, building processes and coordinating release schedules
Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

Preferred

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase