Cottonwood Distribution · 4 weeks ago
Customer Service and Internal Sales Support
South Jordan,UT,US
Full-time
Onsite
Entry, Mid Level
$24/hr - $28/hr
2+ years expCottonwood Distribution is a family-owned business with a 60-year legacy of quality and customer satisfaction. They are seeking a highly analytical and detail-oriented Customer Service and Internal Sales Support to drive revenue growth and improve sales execution by serving as a liaison between customers, sales, and internal teams while producing reporting and insights for sales strategy.
Food Production
Responsibilities
Partner closely with the sales team to ensure accurate and timely communication around deals, updates, and opportunities
Develop, maintain, and analyze sales performance reports (KPIs, pipeline, forecasts, and trends)
Maintain CRM/ERP data accuracy and manage sales documentation and workflows
Serve as a point of contact for internal and external stakeholders, supporting issue resolution and customer satisfaction
Assist with promotional activity support, demand planning, and sales communications
Support sales forecasting, budgeting, and planning efforts and analyze variances between actual results and forecast/plan
Evaluate sales trends, customer buying patterns, missed opportunities, and growth potential
Monitor sales performance metrics and pipeline health, including product demand and performance against goals
Provide insights and recommendations to improve sales effectiveness and profitability
Perform additional duties as assigned
Qualification
Required
Must be 21 years or older
2+ years of experience in sales support, financial analysis, sales operations, or related business role
Strong analytical skills with advanced proficiency in Excel and data analysis/reporting tools
Understanding of sales processes, financial principles, and business operations
Strong written, verbal, and interpersonal communication skills
Ability to prioritize, multitask, and thrive in a fast-paced environment
Strong business acumen, problem-solving mindset, and attention to detail
Proficiency in English (reading, writing, and communication)
Preferred
Bachelor's degree preferred (Business, Sales, Finance, Analytics, or related field) or equivalent experience
Experience working with CRM systems; ERP and sales reporting tools preferred
Benefits
Competitive Compensation
Company
Cottonwood Distribution
Cottonwood Distribution is a wholesale distributor covering the state of Utah.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase