CornerStone Technology Talent Services · 23 hours ago
Network Operations Center Technician
Fort Worth, TX
Contract
Onsite
Entry, Mid Level
2+ years expCornerstone TTS is seeking a qualified Network Operations Center (NOC) Technician for an onsite, night-shift role supporting the continuous monitoring and performance of enterprise-level infrastructure systems. This role supports public safety systems and other mission-critical applications, requiring strong technical troubleshooting, system monitoring, and incident response capabilities.
Staffing & Recruiting
Hiring Manager
John Briggs
Responsibilities
Manage real-time outage situations by coordinating resolution calls, engaging internal and external stakeholders, and maintaining live documentation throughout incident lifecycle
Monitor infrastructure systems and platforms across network, radio, and data center environments
Provide Tier I and Tier II support for servers, applications, and related systems, escalating with detailed information when necessary
Perform racking, installation, and replacement of hardware and network components
Monitor and support uptime for critical public safety systems and online platforms
Diagnose and replace hardware at various sites as needed
Oversee vendor activity on raised floor during maintenance or installs, ensuring adherence to site standards
Provide first-level support to end-users through phone, email, and chat channels
Qualification
Required
High School Diploma or GED
Valid Texas Driver's License
Ability to pass a CJIS background check
Two years of relevant experience in enterprise systems operations, NOC environments, or data center support
Preferred
Strong troubleshooting and escalation judgment
Ability to work independently on a 12-hour night shift
Exposure to incident management and outage coordination processes
Familiarity with monitoring tools and data center hardware environments
Company
CornerStone Technology Talent Services
CornerStone Technology Talent Services (TTS) delivers scalable IT hiring, government workforce solutions, and executive search with precision.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase