Newtown Savings Bank · 4 months ago
Credit Operations Coordinator (onsite)
Newtown Savings Bank is seeking a high performing Commercial Credit professional for the role of Credit Operations Coordinator. This position is responsible for driving Credit Department operations by developing, implementing, and maintaining reporting that effectively monitors workflow of the Commercial Lending and Small Business Lending portfolios, while also managing credit risk and ensuring compliance with bank policies.
Financial Services
Responsibilities
Mastery of the Bank’s loan policy
Mastery of the Bank’s credit department procedures
Develop, implement, and maintain reporting that effectively and efficiently monitors the workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, pipelines and borrowing base compliance
Drive for results in following up with and assisting Account Officers with developing solutions and completing modifications to cure covenant and borrowing base violations while maintaining focus on the customer experience. Analyze covenant and borrowing base compliance reporting for apparent trends or delinquent testing, sharing results with the Director of Credit on a monthly basis to better predict portfolio performance
Prepare and present modification notification reports in accordance with loan policy. Analyze modification notification reporting for apparent trends and exercise independent judgement in making Credit Department procedure revision recommendations to the Director of Credit on a monthly basis and/or loan policy revision recommendations to the Chief Credit Officer on a quarterly basis
Serve as the liaison to the Closing Department, proactively tracking ‘approve to close’ timelines and taking action to ensure reaffirmations of approval are completed as necessary. Work with Account Officers in triaging impediments to close, ensuring the Bank is not exposed to increased credit risk while maintaining focus on the customer experience
Responsible for the business credit card program, including decisioning applications in a timely manner, monitoring the portal for service disruptions and liaising with our credit card partners as appropriate to resolve issues, and working with the Branch network as needed with a focus on the customer experience. Actively participate in bi-weekly meetings with our credit card partners to stay abreast of portal updates and portfolio performance, using independent judgement in making procedure and approval matrix recommendations to protect the Bank from credit risk and improve product profitability
Maintain and optimize efficient credit systems and processes, including oversight and enhancement of credit-related software and tools to support operational excellence
Underwrite moderately complex credit requests, developing expertise in more advances credit structures as needed/assigned. Underwriting document to include narrative on the nature, history, and ownership of all borrowers and guarantors, detail on the structure and usage of each loan, collateral analysis on each loan, overview of reporting requirements, covenant compliance analysis, borrowing base compliance analysis, complete credit analysis on all borrowers and guarantors, identification and mitigation of exceptions to the Bank’s loan policy, and an overview of the strengths and weaknesses of the relationship
Attend committee meetings, take minutes and present documents as needed. Answer any questions that may arise related to underwriting documents. Articulate recommendation to approve or decline, and support recommendation
Make recommendations to the Account Officers based on the structure of the transaction and controls of the transaction
Provide credit investigation for the Bank’s most complex loan requests and/or workouts for use by Account Officers and committees
Approve underwriting submissions within authority limits
Provide additional analysis and assist with projects as needed/assigned
Promote the Bank and the Bank’s services
Provide prompt and courteous service to all external and internal customers
Qualification
Required
Must have a Bachelor's Degree in accounting or finance OR a Bachelor's Degree in business, economics, or mathematics with advanced coursework in accounting or finance
Must have 7 - 10 years experience in a business lending credit function
Must have a working knowledge of the standard suite of MS Office Products, with advanced knowledge of MS Word and MS Excel
Ability to manage multiple priorities, function independently, meet deadlines, and work effectively in a team environment
Displays high initiative in departmental responsibilities and projects
Solid written and verbal communication skills
Preferred
An MBA is a plus
Benefits
Generous 401(k)
Medical benefits
Paid time off
Short and long term disability programs