WCG · 13 hours ago
Senior Project Manager, Client Delivery (Remote)
United States
Full-time
Remote
Mid, Senior Level
$92K/yr - $143K/yr
5+ years expWCG is a leading provider of clinical solutions that enhance the efficiency of clinical trials. The Senior Project Manager, Client Delivery is responsible for managing client projects to ensure timely delivery within budget and scope, acting as a liaison between clients and internal teams.
Research
Responsibilities
Leads as an operational interface between the client and Company for project/service solutions
Manages a portfolio of enterprise clients supporting governance, standards and reporting needs
Provides Account oversight and support to the Business Development team
Oversees moderate to complex programs and projects which includes management of tasks for solution planning, analysis, configuration, and execution
Manages implementing business and system process best practices
Manages relationship with business and executive stakeholders (internal and external)
Undertakes strategy creation for contingency planning and risk mitigation
Plans and schedules project goals, milestones, and deliverables
Creates and manages project plans and timelines
Defines project schedules, allocate resources, and monitor progress
Aligns project objectives with company goals and ensures project team is clear on objectives
Leads process of issue identification and resolution
Monitors and manages scope of project
Schedules and attends meetings with clients
Demos the technology in proposed solutions to clients and others, where applicable
Articulates design rationale and function strategy throughout the life of the project if new client or technical requirements necessitate new design or function strategy
Presents work to the client at milestones throughout the lifecycle of the project
Obtains, discusses, and follows through with client feedback
Works with client for change orders as required for the lifecycle of the project
Anticipates, investigates, and answers clients’ questions
Supports and helps troubleshoot delivered work during project and post-project
Ensures client expectations are met and exceeded in terms of quality of product and service delivered
Manages project team members with regard to assigned tasks on those projects – team members are matrixed in for project assignments
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here
Qualification
Required
Bachelor's degree, or equivalent combination of education, skills, and experience to perform the job
Minimum of five (5) years of demonstrated experience managing all stages of project-life cycle, from developing complete project plans and executing the management and implementation of those plans on time and within budget
Experience working with CRO, pharmaceutical company, or other centralized service provider used in clinical studies a plus
Experience in managing a team and leading effectively within a matrix environment
Strong financial acumen required. Advanced knowledge of financial management and forecasting skills
Advanced knowledge of project management software tools and management techniques
Demonstrated leadership skills and ability to manage, motivate, and integrate a team and client
Excellent problem solving/decision making skills
Outstanding written and oral communication skills
Excellent organizational and planning skills with the ability to utilize technology and tools to enhance the effectiveness of deliverables and service
Demonstrated negotiation skills
Excellent interpersonal skills. Ability to lead through influencing and negotiating
Strong facilitation and coordination skills
Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
Ability to multi-process, delegate project tasks
Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint and MS Project and the ability to produce detailed reports and presentations using these tools
Preferred
PMP certification desired
Benefits
Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
Employee Assistance Programs and additional work/life resources
Referral Bonuses and Tuition Reimbursement
Paid time off including holidays, vacation, and sick time
Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Company
WCG
WCG is a true partner to research sponsors, CROs, sites and participants in navigating the clinical research journey.
1001-5000 employees
H1B Sponsorship
WCG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (12)
2022 (4)
Funding
Current Stage
Late StageLeadership Team
Robert VanHees
Chief Financial Officer & Chief Administration Officer
Todd Joron, BSc. MBA
CoFounder, Former President & Chief Operating Officer
Recent News
2025-09-17
Company data provided by crunchbase