Frasier · 1 week ago
Team Member Experience Program Manager
Boulder, Colorado, United States
Full-time
Onsite
Senior Level
$76K/yr - $90K/yr
7+ years expFrasier is a purpose-driven, nonprofit life plan retirement community that has been part of the Boulder community since 1960. They are seeking a thoughtful and strategic Team Member Experience Program Manager to design, manage, and continually improve the programs that shape the team member experience across the organization.
Health CareNon ProfitRecreation
Responsibilities
Own and manage internal communication strategy in collaboration with leadership, Talent & Culture, and Marketing
Partner with Recruitment to develop postings and materials that reinforce the Frasier brand and employer value proposition
Create internal communication that is clear, consistent, transparent, engaging, and aligned with culture and values
Ensure employer brand consistency across internal and external communications
Bring the Frasier brand to life through storytelling, messaging, social media, and team facing materials
Partner with Talent & Culture peers to execute and enhance onboarding programs for new hires
Ensure onboarding and in boarding experiences are welcoming, values-based, and culture-forward
Lead engagement initiatives including surveys, focus groups, listening sessions, and action planning
Analyze trends and partner with leaders to address opportunities that improve team member and resident engagement
Design and manage team member programs and meetings—including bi monthly All Teams meetings—focused on connection and organizational pride
Manage recognition and appreciation programs, including CCARE and birthday/anniversary acknowledgements
Stay current on industry best practices and continuously improve recognition and engagement efforts
Plan, coordinate, and execute team member experience and internal communication initiatives
Develop project timelines, work plans, and success measures
Track outcomes, report progress, and recommend improvements
Support planning and execution of team celebrations, All Teams meetings, and engagement events
Design meeting agendas, content, and flow to build connection, clarity, and alignment
Partner with the Chief Talent & Culture Officer and Director of Advancement on education, training endowment, and well-being strategies
Provide project plans for implementation of learning and development initiatives and benefit-related content
Translate Talent & Culture content into accessible materials for team member learning
Develop and deliver communication plans for learning and development rollouts
Manage and administer the Relias learning management system
Build trusted cross functional relationships
Partner closely with the Talent & Culture, Advancement, Communications, and Administration teams
Maintain the highest level of confidentiality and discretion
Exercise sound judgment in leader level discussions and decision-making
Demonstrate professionalism, reliability, and follow through
Uphold organizational values in daily work and communication
Qualification
Required
7+ years in Employee Experience, Internal Communications, HR, Organizational Development, Engagement, or related fields
Experience managing programs and communications; experience in healthcare, senior living, hospitality, or mission‑driven organizations preferred
Proficiency with Microsoft Office Suite; familiarity with SharePoint
Ability to use marketing tools such as Canva or Publisher
Comfort navigating social media platforms (LinkedIn, Instagram, Facebook)
Strong written and verbal communication skills
Bachelor's degree in Human Resources, Business, Marketing, Communications, or related field
Understanding of general HR and communication practices, with knowledge of Learning & Development approaches
Preferred
Experience in healthcare, senior living, hospitality, or mission‑driven organizations preferred
Benefits
83% of Health, Dental, & Vision Insurance premiums covered by Frasier
401(k) Retirement Plan – 100% match on the first 5%
100% Employer paid Disability and Life Insurance
Generous Paid Time Off (accrue up to 18 days/year)
Tuition Reimbursement – up to $5,250 per year
Free On site Fitness Center
Free Employee Assistance Program (EAP)
$10 YMCA membership
Free EcoPass (bus pass) for full time team members
Company
Frasier
Frasier, located in Boulder, Colorado, is an independent not-for-profit, purpose-driven senior living community.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$44.14MKey Investors
Ziegler
2025-11-02Debt Financing· $44.14M
Recent News
2025-11-02
Company data provided by crunchbase