Corpay · 16 hours ago
Reservation Specialist
Lexington, KY, USA
Full-time
Onsite
New Grad, Entry LevelCorpay is currently looking to hire a Reservation Specialist within their Corporate Lodging Consultant division. In this role, you will provide reservations that adhere to client travel policies and ensure customer satisfaction.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Managing the completion of reservation requests that are generally 1-10 room nights to fulfill customer needs and ensure satisfaction
Reserving rooms that are consistent with the client guidelines concerning per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc
Responding to and completing requests for clients before established due times
Utilizing decision-making skills to find hotel options that meet business financial goals
Entering requests and reservations accurately into the system
Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients
Meeting all client deadlines
Responding to clients by communicating quickly and accurately
Calling and following up with clients on outstanding requests before arrival to complete requests
Resolving all client and hotel issues regarding extensions, early departures, or other changes to a reservation daily
Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with 'in-network' hotel options
Effectively communicating with clients and hotels via phone and email, ensuring consistency with the CLC mission and delivering service so 'every interaction adds value.'
Consistently providing an unexpected level of service where even unspoken needs are met for our clients and guests
Communicating issues effectively and professionally with all CLC Clients and Departments
Attending all scheduled training, meetings, or other events as assigned by the supervisor
Requesting night may flex up or down depending on business needs
Other duties assigned as needed
Qualification
Required
Demonstrating the ability to work in a team environment and deliver superior service with a high degree of accuracy
Demonstrating knowledge of Microsoft Word, Excel, and Outlook, and navigating the internet
Excellent personal interaction, communication, and phone skills along with a high degree of initiative, individual responsibility, ownership, and commitment to providing the highest level of customer service
Must be available for flexible scheduling
May require overtime as needed
Benefits
Up to $6,000 Referral Incentive
Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
Founded in 1992
10001+ employees
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Chris Shanahan
SVP, Strategic Partner Group
Jason Haney
Vice President - Strategic Partners Group
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase