DZYNE Technologies · 13 hours ago
Software FIeld Service Representative
Fairfax, VA
Full-time
Onsite
Mid Level
$105K/yr - $130K/yr
3+ years expDZYNE Technologies is leading the future of autonomous defense, developing advanced airborne and ground-based defense solutions. They are seeking a Software Field Service Representative to support the deployment, operation, and sustainment of advanced systems at customer sites, requiring strong technical skills and the ability to operate independently in dynamic environments.
DronesHardwareInformation TechnologyRoboticsSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Deploy, configure, and support DZYNE software systems at customer and partner sites, both CONUS and OCONUS
Perform on-site software installation, updates, integration, and troubleshooting across development, test, and operational environments
Act as the primary on-site technical liaison between DZYNE engineering teams and end users
Diagnose and resolve software issues involving networking, operating systems, hardware interfaces, and system configurations
Collect field feedback, logs, and performance data and communicate actionable insights back to engineering teams
Support system demonstrations, acceptance testing, training, and operational exercises
Assist with documentation, user guides, and operational procedures based on real-world field use
Maintain readiness to deploy on short notice and operate effectively in austere or time-sensitive environments
Represent DZYNE professionally while complying with customer security, safety, and operational requirements
Qualification
Required
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users
Willingness and ability to travel frequently, including international travel, for extended periods (1-2 weeks at a time)
Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, or a related technical field (or equivalent practical experience)
Experience with software deployment, configuration management, and troubleshooting in real-world environments
Familiarity with networking concepts (TCP/IP, firewalls, ports, routing) and hardware/software integration
Ability to work independently with minimal supervision while traveling extensively
Ability to obtain and maintain a U.S. Government security clearance (or currently hold one)
Preferred
Experience supporting government, defense, aerospace, or unmanned systems programs
3+ years of experience supporting software-intensive systems in a field, customer-support, or operational role
Familiarity with containerization (Docker), scripting, or system automation
Familiarity with Python and/or Go
Familiarity with website debugging
Prior experience as a Field Service Representative, Systems Engineer, or Technical Support Engineer
Active U.S. Government security clearance
Benefits
Comprehensive medical, dental, and vision plans
Employee life and accidental death, and disability
Paid time off
Paid holidays
401K plan with an employer match
Company
DZYNE Technologies
DZYNE Technologies is a developer and producer of advanced unmanned aircraft and analytic systems.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-01-05Acquired
Leadership Team
Thomas Strat, PhD
President and CEO
Matthew McCue
Executive Vice President/Co-Founder - Aircraft Sector
Recent News
2025-10-16
Company data provided by crunchbase