Front Host - Neiman Marcus Cafe jobs in United States
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Saks Global · 12 hours ago

Front Host - Neiman Marcus Cafe

Neiman Marcus is a leading luxury retailer known for exceptional customer experiences. The Restaurant Host is responsible for greeting and seating customers, monitoring server performance, and ensuring a smooth dining experience for guests.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Maintains presence at host stand / door to professionally and graciously greet and seat customers
Monitors server performance to ensure smooth service during the customers’ dining experience
Observes proper telephone etiquette
Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc
Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
Keeps flow of service to standards (e.g., proper seating of customers to each wait station)
Participates in daily pre-shift meetings
Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
Maintains cleanliness and presentability of all menus and menu covers
Maintains the highest level of hygiene standards to include, but not limited to:
Clean, pressed uniform jacket and accompanying clothing and shoes
Clean and professionally styled hair and nails, maintained to avoid food contamination risks
Adheres to posted work schedule and follows established procedures for schedule and shift changes

Qualification

OpenTable platformCustomer serviceCommunication skillsWork autonomouslyMotivatedPublic interactionProblem-solving skillsResults-driven

Required

High School diploma or GED preferred
Knowledge of OpenTable platform
Excellent oral and written communication skills
Ability to work autonomously
Motivated and results-driven
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Company

Saks Global

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Saks Global is a a combination of world-class luxury retail and real estate assets.

Funding

Current Stage
Late Stage
Total Funding
$3.3B
Key Investors
SLR Credit SolutionsAmazon
2026-01-14Debt Financing· $500M
2025-05-29Debt Financing· $600M
2024-12-23Debt Financing· $2.2B

Leadership Team

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Richard A. Baker
Chief Executive Officer
Company data provided by crunchbase