ServiceNow · 18 hours ago
Senior Manager, Business Intelligence - Marquee Program
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expServiceNow is a global market leader in innovative AI-enhanced technology, and they are seeking a Senior Manager, Business Intelligence for the Marquee Program. This role requires a blend of analytical expertise and executive storytelling skills to translate complex data into insights that inform decision-making and demonstrate the value of the Marquee program.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Own the Marquee analytics framework, including KPIs, success metrics, dashboards, and reporting cadences
Partner closely with Sales Operations to align Marquee reporting with GTM data models, pipeline definitions, forecasting, and revenue attribution methodologies
Integrate data across Sales, Marketing, Finance, Operations, and Industry teams into a unified view of Marquee performance
Conduct advanced analysis to surface trends, risks, and opportunities across customer engagement, pipeline influence, revenue impact, and customer outcomes
Ensure data accuracy, consistency, and governance across all Marquee reporting, leveraging Sales Operations standards and processes
Develop executive-level presentations that translate data into clear narratives for senior leadership (ELT, COOs, Presidents)
Synthesize complex analyses into concise insights, recommendations, and decision-ready materials
Create board- and exec-ready readouts that articulate the strategic value and ROI of the Marquee program
Anticipate executive questions and proactively build analysis in partnership with Sales Operations and Finance to support strategic discussions
Act as a trusted thought partner to Marquee leadership, shaping strategy through data-driven insights
Serve as a key interface between Marquee, Sales Operations, Finance, and GTM leadership to ensure alignment and credibility of reporting
Support global and regional leaders with tailored insights while maintaining a consistent global Marquee narrative
Influence prioritization, investment decisions, and program evolution through evidence-based recommendations
Establish scalable, repeatable reporting processes in partnership with Sales Operations
Drive automation and tooling improvements to improve speed, accuracy, and executive usability of insights
Continuously raise the bar on analytical rigor and executive readiness
Mentor analysts or partner teams as the Marquee BI function scales
Qualification
Required
8+ years of experience in business intelligence, analytics, strategy, consulting, or a related field
Deep expertise in data analysis, visualization, and BI tools (e.g., Tableau, Power BI, Looker, SQL)
Proven experience building executive-level presentations driven by data (PowerPoint), with strong narrative and visual design skills
Strong understanding of GTM operations, pipeline metrics, and revenue attribution models
Ability to move seamlessly between detailed analysis and high-level strategic storytelling
Exceptional communication and stakeholder management skills, including influencing without authority
Preferred
Experience partnering closely with Sales Operations or Revenue Operations teams
Experience supporting executive programs, strategic customer initiatives, or enterprise GTM motions
Background in management consulting, strategy, or analytics-heavy roles within large, matrixed organizations
Experience working with global teams and regional leaders
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase